Are you an experienced consulting professional?
Are you passionate about helping clients meet their needs?
About the Business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
About our Team:
Join a team of skilled consultants in the Risk Professional Services organization who leverage industry leading fraud solutions to combat fraud globally. We collaborate with sales teams to craft solutions combating fraud and identity risks, empowering our clients to maximize transactional value.
About the Role:
As a Professional Services Consultant, you will offer expert guidance and personalized solutions to clients. You will collaborate closely with clients to meet their unique needs and provide support. You will provide pre-sales technical expertise to the sales team and customer during the sales process. This role may require up to 50% travel.
You'll be responsible for:
Conducting needs assessments and developing customized solutions for clients.
Providing training and support to clients on the use of software and technology solutions.
Collaborating with cross-functional teams to ensure successful implementation of solutions
Managing project timelines and budgets to ensure successful delivery of services
Developing and maintaining positive relationships with clients to ensure ongoing satisfaction and retention.
Staying up-to-date on industry trends and best practices to continuously improve service offerings.
Conducting research into the industry – including competitor research.
Encouraging clients to buy extras, upgrades etc.
Performing all other duties as assigned.
Qualifications
Possess a relevant educational background in a related field, or equivalent experience.
Be highly organized and detail-oriented
Have excellent communication and interpersonal skills
Familiarity with fraud detection and identity verification concepts.
Be able to collaborate with team while being self-directed to solve problems
Have experience in consulting or professional services.
Be proficient in Microsoft Office and other relevant software applications
Learn more about the LexisNexis Risk team and how we work here
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At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
Please read our Candidate Privacy Policy.
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