Dealership:
L0105 Lithia Home Office
Administrator, Risk Management
The Administrator, Risk Management will provide essential administrative support to the risk management team within an auto dealership company. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks effectively. The ideal candidate will be proactive, able to handle time-sensitive tasks, and work closely with various departments and store locations to ensure efficient risk management operations.
The Administrator, Risk Management reports to the Corporate Claims/Risk Manager
Location: Medford, OR (On-site)
Compensation Range: $23/hr - $30/hr
We offer a competitive starting wage that is based on a variety of factors, including the specific role, experience, qualifications, skill set, and education.
Responsibilities
- Serve as a primary point of contact for internal teams and store locations, addressing inquiries and providing support on risk management-related matters.
- Assist in processing and tracking all lines of claims (Auto Liability, General Liability, Workers' Compensation, Property).
- Collaborate with store teams to ensure accurate reporting, including collecting and verifying repair orders and ensuring proper data posting.
- Review and track the status of claims and related documents, ensuring timely follow-up and resolution.
- Support the Risk Manager by managing scheduling, prioritizing tasks, and assisting with reporting and system updates.
- Maintain accurate records in internal systems, including employee claims and insurance documents.
- Proactively identify issues and work with relevant teams to resolve them efficiently.
- Participate in internal meetings, offering insights and updates on ongoing tasks and claims.
- Other duties and projects, as assigned
Skills and Qualifications
- Strong communication skills, both written and verbal, with the ability to interact with multiple internal teams and store locations.
- Excellent time management and organizational skills, with the ability to prioritize and manage multiple tasks in a fast-paced environment.
- Detail-oriented with the ability to process data accurately and efficiently.
- Proactive mindset and ability to anticipate needs and address issues before they arise.
- Previous administrative or clerical experience in a similar role, preferably within an automotive or risk management environment.
- Familiarity with software tools for data management and reporting (e.g., Workday, CDK, or similar) is a plus.
Competencies
- Does the right thing, takes action and adapts to change
- Self-motivates, believes in accountability, focuses on results, makes plans and follows through
- Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
- Thrives on a team, stays positive, lives our values
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*
- Up to 1/3 of time: standing, walking, lifting up to 25 pounds
- Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing
*Reasonable accommodations may be made to enable individuals to perform the essential functions.
NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
