Associate Director, Paid Social

Role type: Full-time

Team: Paid Social

Reporting to: Senior Client Director

Estimated Start: February 2025

Location: Remote in Toronto, Canada

Work Authorization: This role is open to US or Canadian Citizens/Permanent Residents and non-citizens allowed to work for any US or Canadian employer. We are unable to sponsor any work authorizations for this role.

What's the role 

As a Paid Social practitioner you’ll help to shape and then oversee delivery of work for clients. You will also generate and promote innovative new concepts to clients applying our test and learn approach and  share successes across the practice in tandem with the Client Teams. You will help to define the objectives of the work, and measure the success/impact, in line with overall campaign objectives and wider client-centric KPIs, actively managing the workload of the delivery team to enable this.

So, tell me about the company

Brainlabs is culture-first. You’ve probably heard other companies describe themselves as people, clients, or profit first – but we see people, clients and profit as the building blocks of our ecosystem. Culture powers all three and we know that when the ecosystem is balanced, we all win! That's why the culture we cultivate is a culture of winning together.

To learn more about what it’s like to be a Brainlabber, check out our culture code.

What you do

• Using your practice knowledge you will work to deliver highly successful campaigns that outperform KPIs, to budget and on-time. 
• Oversee delegation to team tasks to ensure effective campaign management and optimization. 
• In partnership with Client team, you’ll sell new tactics and cross-sell with Client Teams.
• You’ll develop and implement, as well as follow guidelines and processes. 
• You’ll actively contribute to developing the paid social best-practice roadmap so that our offering is continually developing and innovating.
• You will act as a point of escalation for client teams, working to ensure that work is delivered to standard and on time.
• You’ll lead and mentor others across the practice helping to grow capability and knowledge.

Who you are

• Strong paid social delivery knowledge and 4+ years of experience.
• Demonstrable success in optimising paid social campaigns and work through automation, processes and technology adoption/development. 
• A good understanding about how other channels work and optimise together. 
• A confident, dynamic, engaging and authentic communicator who cares about the quality of work and continuous learning. 
• Passionate about growing the knowledge of those around you.
• Excellent  presentation skills and strong data analysis and reporting skills. 
• Strong attention to detail, methodical and process orientated. 

How you succeed

• You will live our culture code every day! 
• Effective campaign creation and delivery metrics.
• Internal targets/metrics on technology adoption and process optimisation met.
• You will hit our quality assurance metrics on all campaigns you lead. 
• Client satisfaction targets being met (internal & external).
• Learning certifications created and met across the practice.
• Actively managing workload of your delivery teams to maximise output.

What happens next

We know searching for a job is tough and that you want to find the best career and employer for you. We also want to ensure that this position is the best fit for both you and us. Therefore, you will participate in a comprehensive interview process that includes skills interviews with our team. The goal of this process is to allow you to get to know us as we learn more about you.

Brainlabs actively seeks and encourages applications from candidates with diverse backgrounds and identities. 

Thank you for your interest in Brainlabs! We look forward to getting to know you!