Joining Collibra’s Professional Services team
As an Enterprise Implementation Manager, you will direct the full service life cycle, ensuring customer success and adoption.
Enterprise Implementation Managers at Collibra are responsible for
- Working with multiple clients to manage installations, configurations, and initial operation of Collibra’s products and technologies.
- Developing implementation plans and being accountable for informing and advising client representatives and internal stakeholders of planning and progress.
- Ensuring services delivery across geographic territories are in full compliance with the established Collibra engagement model, processes, methodologies, and artifacts.
- Partnering effectively with Collibra Sales, R&D, Product Management, Customer Success, and Customer Support teams.
- Defining an operating model specific to the customer needs and organisation; this operating model will explain how the data is governed in the organisation, how users can search/propose/create/review/archive assets, how users can raise the issues related to the data and how they can solve them etc.
- Configuration of the Collibra solution, which can entail following components: business glossary, data dictionary, lineage, data catalog, dashboards, business process workflows, reference/master data.
- Running of workshops, functional trainings and configuration
You have
- 5+ years in consulting management experience, ideally working within SaaS provider companies
- Experience with data governance, data management, big data, data lake, business glossaries, data dictionaries, data catalog
- Experience with implementing data governance use cases such as customer360, BI, analytics, data lake governance
- Proven track record with delivery of projects and related outcomes, both on time and on budget
- Ability to build and deliver presentations to all levels of business and IT stakeholders
- Knowledge of core data management or data governance technologies is a plus
- Proficient language skills in English (mandatory)
- A bachelor’s degree or equivalent related working experience is required
You are
- Customer focused, placing customer success at the highest priority.
- Eager to learn, embrace, and improve upon new processes.
- A team player – you are at ease to synchronize with a high velocity of internal and external stakeholders.
- A role model to the broader teams for engagement management best practices, processes, and creative problem solving.
- At ease to facilitate and liaise between internal and external stakeholders.
- Ability to deliver projects for multiple customers simultaneously
Measures of success
- Within your first month, you will gain a fundamental knowledge of the Collibra Products, Services offerings and services delivery processes and procedures.
- Within your third month, you will manage assigned services engagements with considerable supervision and management required as you continue to ramp.
- Within your sixth month, you will manage assigned services engagements with minimal supervision and management required.
Benefits
Benefits at Collibra
Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our {Be}well benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off.
Professional Development
Collibrians are ambitious and inventive, and we want to develop our skills individually and as a team. You’ll have access to development opportunities, as well as other rewards and recognition programs to help grow your career.
Health Coverage
We strive to remain locally competitive and globally equitable. This means comprehensive offerings including medical, dental, vision, and mental health benefits for you and your family.
Paid Time Off and Flexibility
We offer global leave policies for a variety of personal and family circumstances, company-wide wellness days off throughout the year, meeting-free Wednesdays, and a flexible culture to help balance your work and your life.
Diversity, Equity, and Inclusion
We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra.
Learn more about Collibra’s benefits.
At Collibra, we’re proud to be an equal opportunity employer – which ties directly to our core value, “open, direct, and kind.” We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form.
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