Primary Details
Time Type: Full time
Worker Type: Employee
The Opportunity: The role is responsible for implementing crop underwriting business strategy by assisting with business development and growth through building relationships within assigned agencies and applying sound decision-making to underwrite business that contributes to a profitable portfolio.
• Location: While working hybrid (2 days/week) from our Topeka, Kansas office is preferred, fully remote candidates in any state in the Central (CST) time zone will also be considered. The work week schedule is
• Work Arrangement: This role has the ability to be fully remote, working Monday-Thursday for 8.25 hours/day and 4.5 hours each Friday.
• The starting salary range for this role is between $59,000-$89,000
Your New Role:
• Ensure complete and accurate policy processing activities by reviewing and/or data entry of applications, policy changes, actual production history (APH), acreage report (AR) written agreements, and gathering missing information, resolving inconsistencies and confirming next steps
•Print status reports and track policy cycle to completion, ensuring coverage continuation and avoiding late penalties
•Provide processing and support for claims and compliance departments and complete transactions within area of responsibility
•Review all written agreement documents before submission
•Track, monitor and route written agreements to ensure timely processing
•Correct errors and resolve issues with the FCIC Error Report
•Effectively answer requests for information regarding crop hail from key stakeholders
•Training of local department or provide training to other remote personnel, including agents. Mentor department staff on company and industry procedures.
•Specific duties as assigned by management due to regional specialty crops. Regional specialization perennial underwriter, master yield certification or other region skill specific to region.
•Assist with UAT testing for IT releases pertaining to processing
•Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
•Utilize various resources to research and answer crop insurance questions
•Attend training sessions to continue to gain knowledge on crop insurance
•Provide exceptional customer service
•Meet deadlines established by RMA (Risk Management Agency) policies and procedures
Required Qualifications
• High School Diploma/GED
• 4 years relevant experience
Preferred Work Experience
• 4 years experience with Crop Insurance
Preferred Qualifications
• Quickly and accurately perform data entry
•Use multiple resources to gather and analyze information and use logic to underwrite basic risk exposures within authority
•Understand the needs and goals of a customer and actively look for ways to meet them
•Build and maintain professional networks
•Clearly and confidently convey information to a wide audience
•Prioritize interests of the company and community during decision-making
•Complete tasks by taking decisive or quick action
•Utilize established procedures to guide decision-making
•Communicate information in a clear, well-organized, and professional manner
•Follow established guidelines to focus on details and complete tasks attentively and thoroughly
•Escalate issues when necessary
•Demonstrated multitasking while maintain accuracy skill
•Excellent customer service and communication (written and verbal) skills
•Ability to work under pressure with a strong attention to detail
•Act fairly, ethically and with integrity when decision-making
•Maintain confidentiality of private or sensitive information
•Multi-task and handle competing priorities; adapt and be flexible in a complex changing environment
•Share knowledge, train and mentor others
•Able to self-start and manage to an end
• Broad working knowledge of crop insurance concepts
•Advanced working knowledge of Microsoft Office Suite
•Advanced working knowledge of terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components, and concepts
•Proficient with Easy Mapping, Easy Hail, On Base, Easy Quote and workflow
• Bachelor's Degree or equivalent combination of education and work experience
• Master Yield Certification desired
QBE, a global insurance leader, is the proud parent company of NAU Country Insurance Company. NAU Country writes in 48 states and has nine locations nationwide. Together, we combine the history, expertise, innovation, and a shared commitment to excellence to provide unparalleled insurance solutions to our customers and communities worldwide.
Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.
QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:
- Hybrid Working – a mix of working from home and in the office
- 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
- Competitive 401(k) program with company match up to 8%
- Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
- Tuition Reimbursement for professional certifications, and continuing education
- Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community
To learn more, click here: Benefits | QBE US.
Why QBE? What if you could have a positive impact – at work and in the world?
At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success.
Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.
Join us now, so you can be part of our success – and we can be part of yours!
https://www.linkedin.com/company/qbe-north-america/
Commitment to Diversity
QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.
Equal Employment Opportunity:
QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.
Supplementary information
Skills:
Adaptability, Commercial Acumen, Critical Thinking, Customer Service, Customer Value Management, Data Entry, Decision Making, Insurance Underwriting, Intentional collaboration, Managing performance, Policy Development, Portfolio Management, Prioritization, Professional Networking, Risk Management
Application Close Date: 06/06/2025 11:59 PM
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.