D365 CE & Power Platform Admin/Developer

Dynamics 365 CE and Power Platform Administrator/Developer

Company Overview

Waterfield Tech enables companies to select, design, and deploy tailored customer engagement solutions from the world’s leading providers enhanced by cutting edge Applied AI. The results are happier customers, enhanced insights, and lower costs. 

Once live, we empower companies to support, optimize, and modernize those solutions and AI applications, leading to lower risk and increased efficiency.  Our client-centric process and track record of success have earned the trust of clients around the world when it comes to customer interaction. 

We value our people—their diversity, their dedication, and their commitment to customer satisfaction. We encourage each other. We understand the value of hard work and the importance of a healthy balance. We’re all on the same page… even though we may get there from different perspectives. All in all, it’s a pretty cool place to be and we’re growing our global team of engineers, sales professionals, and creative souls. 

Position Summary

We are seeking a highly skilled Dynamics 365 and Power Platform Administrator/Developer to manage and optimize our Dynamics 365 CE environments, including Marketing, Sales, and Project Operations. This role combines administration and development expertise to deliver scalable, secure, and efficient solutions integrated with the broader Microsoft ecosystem, such as Power Automate, Power Apps, Microsoft Fabric, Power BI, and Azure Logic Apps. Experience with Dual Write integrations and data migration is highly desirable.

Key Responsibilities

1. Dynamics 365 Administration and System Management

• Configure, manage, and optimize Dynamics 365 environments (sandbox, production).
• Oversee system security, user access, and role assignments to ensure compliance and governance.
• Monitor system health, troubleshoot technical issues, and liaise with Microsoft Support as needed.
• Plan and execute updates, patches, and new releases, testing changes in non-production environments.
• Administer integrations with other enterprise systems using Azure Logic Apps and APIs.

2. Customization and Development

• Design and implement customizations using C#, JavaScript, and Power Platform tools.
• Build Canvas and Model-Driven Power Apps and automate workflows with Power Automate.
• Develop and maintain scalable custom APIs and integrations to extend Dynamics 365 functionality. 

3. Data Management and Migration

• Lead data migration initiatives, ensuring data integrity and quality control.
• Utilize tools such as Tibco and Azure Data Factory for seamless migrations and integrations.

4. Reporting and Insights

• Create and maintain Power BI dashboards and reports to provide actionable insights.
• Integrate Dynamics 365 data with other systems for comprehensive reporting.

5. Performance, Security, and Disaster Recovery

• Implement monitoring solutions, optimize system performance, and establish recovery strategies.
• Ensure compliance with regulatory standards, performing regular audits and access reviews.

6. Solution Architecture and Project Collaboration

• Translate business requirements into scalable, maintainable technical solutions.
• Utilize Agile methodologies for efficient project management and release cycles.
• Provide training and support to users and stakeholders for effective system utilization.

Qualifications:

• Experience: 3+ years of Dynamics 365 administration, customization, and development, including modules like Marketing, Sales, Project Operations.
• Technical Skills: Proficiency in C#, JavaScript, Power Platform (Power Automate, Power Apps, Power BI), and Dynamics SDK.
• Integration Expertise: Experience with Azure Logic Apps and Dynamics APIs.
• Data Management: Expertise in data migration using Tibco or similar tools.
• Performance Tuning: Proven ability to optimize system performance and implement disaster recovery plans.

Preferred Certifications:

• Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert
• Microsoft Certified: Power Platform Developer Associate
• Microsoft Certified: Azure Solutions Architect Expert

Skills and Competencies:

• Strong analytical, troubleshooting, and problem-solving skills.
• Effective communication and collaboration across technical and non-technical teams.
• Proficiency in Agile methodologies and DevOps practices.
• Ability to prioritize tasks and deliver in fast-paced environments.

Qualifications

• Experience: 3+ years with Dynamics 365 administration, customization, and development, including Marketing, Sales, Project Operations.
• Technical Skills: Proficient in C#, JavaScript, Power Automate, Power Apps, and Dynamics SDK.
• Data Management: Expertise in data migration using Tibco or similar tools. Familiarity with Azure Logic Apps and API development.
• Security & Troubleshooting: Strong background in system monitoring, performance optimization, disaster recovery, and security management.

Additional Requirements

• Strong analytical and troubleshooting skills with a focus on proactive issue identification and resolution.
• Excellent organizational and project management skills, with the ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Exceptional communication and collaboration skills, with the ability to work cross-functionally with both technical and non-technical teams.

Physical Requirements

Waterfield Tech is proud to be an equal opportunity employer.

Waterfield Tech believes that all persons are entitled to equal employment opportunity and does not discriminate against its Employees or applicants because of race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, citizenship status, disability, protected medical condition, military status, genetic information, or any other basis prohibited by applicable federal, state, or local law. This policy extends to all aspects of our employment practices including, but not limited to, recruiting, hiring, training, discipline, promotion, transfers, compensation, benefits, leaves of absence, termination, and all other terms and conditions of employment.