Regional Manager, Welcome Advisors

A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions. As the nation’s largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. A Place for Mom fosters, cultivates, and preserves a culture of diversity, equity, and inclusion.

Our employees live the company values every day:

• Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.
• Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
• Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.
• Win The Right Way: We see organizational integrity as the foundation for how we operate.
• Embrace Change: We innovate and constantly evolve.

We're seeking an enthusiastic and goal-oriented Regional Manager for our Welcome Advisors team in Overland Park, United States. In this dynamic role, you'll lead a remote call-center team of 12-15 Welcome Advisors, driving sales activity and executing market growth strategies to increase family move-ins to our Community Customers.

• Lead, manage, and develop a high-performing, results-driven sales team through effective recruitment, training, and daily coaching
• Provide strong, dynamic leadership that mentors and guides team members to maximize conversion rates
• Train and manage the team on consultative phone sales practices, leveraging each family's unique needs to refer appropriate customer communities
• Set and achieve monthly sales goals aligned with company objectives
• Prepare and report on market performance to Senior Leadership
• Collaborate with cross-functional partners on scheduling, sales advancement, customer relationships, and marketing initiatives
• Conduct occasional overnight travel for Divisional and Organizational Sales Meetings
• Perform local travel to visit community customers in the market

• Minimum of three years' experience successfully leading a sales team to exceed KPIs and sales targets
• Proven track record of developing new sales talent into top performers
• Demonstrated ability to manage seasoned sales professionals and maximize their performance
• Experience in managing by metrics and delivering results in a highly independent environment
• Strong problem-solving skills for addressing personnel issues promptly and professionally
• Ability to promote a positive and energetic sales atmosphere within the team
• Excellent collaboration skills with other departments to achieve shared goals
• Outstanding communication skills with both internal and external stakeholders at all levels
• Effective time management and organizational skills
• Proficiency in Microsoft Word and Excel
• Bachelor's degree in Business Administration, Sales, or related field (preferred)
• Experience in the senior care or healthcare industry (preferred)
• Ability to work remotely and manage a remote team effectively
• Access to a designated home office space with privacy during working hours
• High-speed internet connection required

Compensation

1. Base Salary Range: $90,000-$105,000
2. On Target Earnings: $140k
3. Benefits:
   1. 401(k) plus match
   2. Health insurance
   3. Dental insurance
   4. Vision Insurance
   5. Paid Time Off

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All your information will be kept confidential according to EEO guidelines. 

A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.