Operational Resilience Consultant

Wavenet is a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds.

Since 2000, we’ve been keeping businesses connected.

At Wavenet, we don’t just provide solutions for today but for tomorrow, too. We’re always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we’re striving to make their business future-proof.

Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant.

The role of an Operational Resilience Consultant primarily is to work on the delivery of client facing BC & OR projects and contribute to product and service development or other non-billable internal activities. Delivery work is project based i.e., Projects will have already been sold to clients with a specific number of days, activities, deliverables and agreed timescales for completion. The Consultant will be expected to deliver project activities and deliverables within agreed timescales and number of days, to the satisfaction of the client. The Consultant will be expected to work by themselves and/or as part of a consultancy team, depending on the requirements of the project and manage their workload across several projects.   

What you will be doing:

• Deliver Business Continuity (BC) & Operational Resilience (OR) project activities and documents for clients.  At all times the Consultant will be expected to provide client advice with a high level of competency and confidence.
• Running Workshops, meetings, reviews, BIA requirements analysis, WAR Exercise, Scenario Exercise and Crisis Exercise preparation work, plan and report writing.
• Preparing deliverable documents for customers including exercise test plans & reports (Scenario, Crisis & WAR), BIA, BIA Summary Reports, Incident Management, Business Continuity and Crisis Management plans, BC Awareness materials, Current State Assessment Reports.

Skills you will need to excel:

• Successful Communicator – Able to communicate, credibly and clearly at all levels in the organisation, Daisy customers and other 3rd parties, inspiring confidence, and motivation in others.
• Successful Project & Time Manager – Able to plan, prioritise, follow-up and re-prioritise tasks effectively to meet challenging timescales, including when delivery relies on others.
• Collaborative and Pragmatic – Able to work effectively with others to solve problems and find solutions, demonstrating a flexible approach to meet both business and customer needs.
• Analytical & Focussed – Asks meaningful questions to get to the root of the problem, but also listens well and receives feedback from others to fully understand their needs.
• Excellent understanding of industry standards, including ISO22301, BCI Good Practice Guidelines 2018 (i.e. is able to discuss the documents).

Other Qualifications:

• A member of the Business Continuity Institute, holding a MBCI grade or higher
• IT literate (MS Office tools)
• Experience with BC / Risk software tools (desirable)
• Project Management (desirable)

Did we mention the perks?

At Wavenet, we offer more than just a job – we provide an exceptional environment and a wide range of benefits to support your success from day one. With us, you’ll enjoy a generous starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and comprehensive health and wellbeing programs, all backed by a dedicated in-house Wellbeing Team.

We believe in a strong work-life balance, rewarding your commitment with an additional day of annual leave each year, reaching up to 28 days. Here’s a closer look at what we offer:

Hybrid Working: Flexibility matters. Our hybrid model lets you choose a blend of home and office-based working, so work fits seamlessly with your life.

Annual Leave: Begin your journey with 25 days of leave, increasing by one day per year up to 28 days – our way of saying thank you for your dedication.

Health & Wellbeing: Your wellbeing is a priority. Enjoy private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a