Senior Product Designer (UI-UX) at Webgility

About Webgility

Small businesses are the backbone of our economy. Today, more than ever these businesses are struggling to survive. Our mission is to help small businesses grow, make their lives easier and their businesses more efficient. We automate commerce for these businesses, so they can spend more time growing and less time dealing with operational hassles. Our SaaS platform processes over $7B of GMV each year and powers over 5,000 eCommerce companies. If you’re passionate about solving real-world problems, building cool $hit and helping small businesses win, come join us!

Webgility is fully remote in the United States with offices in Scottsdale, AZ and Indore, India. We prefer to have this role in our Indore office.

Why Work for Us

We're a fast-paced company with a diverse team of smart, ambitious and fun people. We want to make a difference in the lives of our customers because we're not happy with the status quo. We empower our teams with data, tools and big ideas so they can truly transform their careers. We offer many opportunities for professional growth and we're not shy to express ourselves and our creativity. We're a group of diverse professionals located across the US and India.

At Webgility, we value strong, positive relationships within our teams, our customer base, business partners and our communities. The ideal candidate will demonstrate a passion for product and technology, but also be a strong communicator willing to collaborate. We are looking for someone who is comfortable in fast-paced environments with competing priorities, excited by collaboration and driven to solve problems for small businesses!

Job Description:

As a UX & Product Designer, you will play a critical role in designing engaging, user-friendly experiences across our platform. You will collaborate with cross-functional teams to deliver top-notch design solutions that balance user needs with business objectives. This is an exciting opportunity to work in a fast-paced environment, influence the design direction of a growing product, and contribute to the continuous improvement of our e-commerce platform.

You’ll be working closely with our team of developers, product owners, project managers, and leaders in Indore, India, and remotely with a U.S.-based team, driving the design, execution, and delivery of all UX/UI updates and new features.

The Impact You Will Make

• Identify user experience challenges and develop creative, practical design solutions.
• Contribute to defining the product design vision and strategy, ensuring it aligns with the overall business goals.
• Observe user behavior and conduct interviews, surveys, and usability testing to gather insights and understand user needs, and pain points.
• Analyze user feedback and data to inform design decisions and improve the user experience.
• Develop wireframes, mockups, and UI elements that align with the company's brand and design language.
• Create high-fidelity, visually appealing, and brand-consistent designs for web and mobile platforms.
• Contribute to the creation and maintenance of a scalable and cohesive design system.
• Work closely with product managers, developers, and marketers to deliver design solutions that meet business objectives and user needs.
• Balance design goals with technical constraints, optimizing both usability and performance.

What You Bring to the Table

• Bachelor’s degree or above
• 5+ years of experience as a UX/UI or Product Designer, with a strong portfolio showcasing your design skills and process.
• Proficiency in design and prototyping tools such as Sketch, Figma, Adobe XD, or similar.
• Solid understanding of user-centered design principles and best practices.
• Experience breaking down usability problems and creating low fidelity wireframes, hierarchy, architectures before designing high fidelity prototypes.
• Strong communication skills and the ability to collaborate effectively with cross-functional teams.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced startup environment.
• Strong problem-solving skills and the ability to think critically and creatively.
• Experience in e-commerce or B2B SaaS product design is a plus.
• Experience with front-end development (HTML, CSS, JavaScript) is a plus but not required.
• Experience with user testing platforms (Maze, UserBrain, etc.)
• Experience with user observation platforms (Clarity, Full Story, etc.)