Account Manager

We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

Ascend Learning leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs.

WHAT YOU'LL DO

Our NHA team is hiring an Account Manager.  This role will be responsible for using consultative and value-based sales techniques to understand client business needs and recommend our product solutions to existing clients within an assigned U.S. territory. NHA is building the next generation of allied health professionals.  Since 1989, we have helped over 1 million people access a better future in healthcare.  From education and training to certification and career development, we partner with individuals, educators, and employers to elevate the learning experience, ensure practice, and career readiness and drive positive outcomes for the industry, allied health professionals, and ultimately patients.

WHERE YOU’LL WORK

This position will work remote in the United States.

HOW YOU’LL SPEND YOUR TIME

•  You will be responsible for managing and growing the portfolio of assigned existing clients. Account Manager will be assigned clients and prospects are comprised of post-secondary educational institutions including Community Colleges, Community College affiliated Workforce divisions, as well as For-Profit Educational and Vocational Institutions.
•  Conducting highly strategic, organized, and forward-progressing sales meetings with key stakeholders and decision-makers, leveraging an executive-level skill set that includes but is not limited to effective discovery, strategic road mapping, project management, contract negotiation, team selling approaches, group presentations (virtual or onsite) and delivering comprehensive and dynamic solutions that meet the needs of the clients.
• Communicating the value of certification, credentialing, career pathways, and training with assigned existing accounts through professional telephone, email, webinars, and social media communications.
• Presenting to small and large group audiences via conference call, and/or in web-enabled environments using PowerPoint and other technologies. Proficiency is defined as being a clear, concise, error-free, yet persuasive spoken and written communicator.
• Collaborating and communicating with internal, cross-functional team members to ensure strong, positive, and profitable client relations by way of continual support throughout and beyond the sales process.
• Ask the best questions to identify clients’ needs and provide resource solutions by communicating the value of NHA resources over the competition with active and empathy-focused listening.
• Able to obtain agreement from multiple decision makers throughout all stages of the sales cycle and ask for a commitment to confirm a sale through high trust and efficient rapport-building. 

WHAT YOU'LL NEED

• 3+ years of recent successful sales experience with a proven track record of quota achievement.
• Bachelor’s degree required in Business, Education, Marketing or a related field. 
• Understanding of health care or post-secondary education industry considere a plus. 
• Ability to travel to client locations, corporate training, and tradeshows about up to 5% of the time. 
• Advanced experience using CRM to manage territory. 
• Ability to offer solutions productively and professionally to both clients and team members. 
• Proficiency in utilizing Microsoft Word, Excel, Teams, and PowerPoint. 
• Proficiency with Microsoft Teams, GoogleMeet, Zoom, and similar remote conferencing platforms. 

BENEFITS

• Flexible and generous paid time off
• Competitive medical, dental, vision and life insurance
• 401(k) employer matching program
• Parental leave
• Wellness resources
• Charitable matching program
• Hybrid work
• On-site workout facilities (Leawood, Gilbert, Burlington)
• Community outreach groups
• Tuition reimbursement

Fostering A Sense of Belonging

We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

About Ascend Learning

As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

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