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Seasonal Mental Health Provider

Remote:

Full Remote

Contract:

Full time

Salary:

38 - 41K yearly

Work from:

Texas (USA), United States

Offer summary

Qualifications:

Master’s degree in Counseling or Social Work, Strong clinical writing and assessment skills, Experience with crisis intervention and de-escalation, Fully Licensed Mental Health Practitioner if applicable.

Key responsabilities:

Provide emotional support and triage for students
Conduct risk assessments and document sessions

TimelyCare Scaleup https://timelycare.com/

201 - 500 Employees

See more TimelyCare offers

Job description

Full-Time Seasonal Schedule Options (40 hours per week / 9 months):

Shift 1: Monday-Friday 4pm-12am CST

Shift 2: Sunday-Thursday 4pm-12am CST

Seasonal Schedule: January 15 - May 31 & August 1 - December 15 (Off June, July, and Dec. 15 - Jan. 15)

The Role

We are looking for a Seasonal Mental Health Provider to join our TalkNow Team. TalkNow is a 24/7, 365, on-demand telehealth service that exclusively serves the higher education student population. As a Seasonal Mental Health Provider on our TalkNow Team, you will act as a primary form of emotional support for the students and members (i.e. faculty & staff) we serve. We are looking for providers who have successfully completed a masters degree in professional counseling, social work, and/or marriage and family therapist who have worked with populations in need of crisis intervention, de-escalation, risk assessment, and safety planning.

Location

We offer a remote work environment. Work from home criteria includes but is not limited to maintaining your own internet with approved speed requirements, HIPAA compliant workspace free from distractions, and successful completion of the credentialing, onboarding, and training programs. Adherence to HIPAA and compliance standards, and all policies / procedures required for this role.

What You'll Do

Act as a primary support & triage for incoming TalkNow sessions (via phone, video or chat) to support members (i.e. students, faculty, or staff) with a person-centered, strengths-based approach

Provide crisis intervention, de-escalation, and triage support as needed for students using TalkNow services, providing full availability during the hours of your shift

Collaborate with students to develop care plans, progress care, and conduct risk assessments as needed

Appropriately document sessions, assessments, and care plans in our electronic health record (EHR)

Adhere to established standards for AIDET communication (acknowledge, introduce, duration, explanation, and thank), clinical documentation quality, HIPAA/PHI and telehealth regulation

Consistently meet the required performance metrics for number of required encounters per week and shift

Participate in the quality assurance investigations to gather all applicable facts

What You Bring

Completion of a Master's Degree (M.A./M.S.) in Psychology, Professional Counseling, Social Work, or Marriage & Family Therapy is required

Strong clinical writing, assessment, and active listening skills

Experience with crisis intervention and de-escalation

Experience providing therapeutic services to young adults, adolescents, at risk populations, or have worked in a community mental health, crisis support, or college counseling environment

Fully Licensed Mental Health Practitioner with North Carolina state license - PLUS

Who You Are

Able to adapt to the needs of the members we serve

Able to establish rapport, trust and professional boundaries with students

Able to assess, triage, and document sessions with students potentially in crisis and/or are experiencing thoughts of self-harm or suicidal ideation, etc,

Able to respond to students who are potentially in crisis with professionalism, support, empathy, and an awareness of cultural humility

Benefits + Perks

Paid Company Holidays + No work on your birthday!

Flexible PTO + Volunteer Time Off (VTO) as an organization to give back to the community

Variable bonus eligibility on a quarterly basis

Company-sponsored Health Insurance (Medical, Dental, Vision) + Pet Insurance

Company-paid group Life Insurance + Company-paid Short Term Disability

Concierge benefit support services

401(k) with employer match

Free access to TimelyCare virtual medical and mental health support

Mission-Driven Purpose with a Supportive Team Culture

Seasonal Schedule! Working January 15 - May 31 & August 1 - December 15 (Off June, July, and Dec. 15 - Jan. 15)