HCH Clinical Team Assistant

Number of Job Openings Available:

1

Date Posted:

November 27, 2024

Department:

78000604 Seniorcare Administration

Shift:

Day (United States of America)

Shift Length:

< 7 hour shift

Hours Per Week:

20

Union Contract:

Non-Union

Weekend Rotation:

None

Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:

• .5 FTE (40-hours per 2-week schedule)

• Day shifts

• No weekends

• Benefit eligible

Job Description:

Coordinates the day-to-day activities for office support and management, scheduling and staffing, and data management. Collaborates with leaders to address questions and resolve issues.

Principle Responsibilities

• Staffing/Scheduling
  • Staffs all assigned schedules with the appropriate personnel.
  • Tracks, updates, reviews and communicates changes daily for schedules.
  • May utilize the automated medical record scheduling and other systems.
  • Enters and updates timecards and mileage reimbursements.
• Office support and management
  • Responds to calls, questions and concerns in a timely manner.
  • Tracking and coordination of assigned reports and data management.
  • May coordinate new employee orientation/onboarding in regards to necessary equipment, paperwork, training and supplies.
  • May review, process and resolve claims issues in assigned work queues.
  • Updates and distributes department directories and phone lists.
  • May process charts, orders, labs and interdisciplinary team meeting information.
  • May field patient/family calls and route to the appropriate team member to facilitate admissions and visits.
• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description

Preferred Qualifications

• High school diploma or GED
• Associate's or Vocational degree or
• Bachelor's degree
• 0 to 2 years healthcare/home care and/or hospice experience
• 0 to 2 years strong customer service, office and computer skills

Licenses/Certifications

• Certified Nursing Assistant (CNA), Licensed Practical Nurse (LPN) or Health Unit Coordinator (HUC) preferred upon hire

Physical Demands

• Sedentary:
• Lifting weightUp to 10 lbs. occasionally, negligible weight frequently