Country Manager // Zambia

As Country Manager // Zambia, you will be accountable for the success of JUMO across Southern Africa.  You will be responsible for operationalising and growing the business in line with the JUMO Growth and New Markets (GNM) strategy by deploying the JUMO technology stack to connect entrepreneurs and consumers to inclusive financial services.  You will report to the General Manager: In-Market Operations. 

You will 

• In coordination with other teams, operationalise the country strategy for JUMO Zambia, aligned to and integrated with the overall JUMO mission and JUMO GNM strategy.
• Drive engagements with existing and potential partners. Leveraging your existing networks, identifying key influencers and initiating engagements to build and maintain strong partnerships that are mutually beneficial. Counterparties include:
  • Capital providers such as Tier 1 FSPs, MFIs, Government and Development funds.
  • MNOs, wallet providers, affiliates and other consumer network partners. 
  • Government, Central Bank and other regulatory and industry bodies.
• Contribute to overall performance by maximising the value of each JUMO ecosystem. This will extend to identifying and capitalising on new opportunities, partnerships and industry trends.
• Be the project manager for all new initiatives, enhancements and experiments run in the country. You will be responsible for reporting on progress of the project both internally with support from project teams as well as externally to relevant partners. 
• Represent JUMO in-country at all relevant platforms for promoting and extending JUMO’s overall strategy for Southern Africa.
• Work closely with the rest of JUMO GNM & Group to deploy the JUMO business model(s). You will work closely with leadership teams, technical, data and product teams, as well as the legal & capital strategy teams.

Capabilities

• Ability to manage external relationships across levels from Junior Management through to Executive level.
• Work well and manage the Board members for JUMO Zambia, from creating the management packs to managing relationships.
• Strong commercial and business acumen, particularly someone that can easily operate across a number of disciplines  and has the ability to think about all aspects of the business.
• Displaying intellect and sound judgement.
• Understands how big organisations work, but is able to work in a small, agile and fast paced environment.
• Strong leadership experience working in a matrix organisation.
• Ability to break down complex challenges into measurable work streams and to lead the delivery.
• Good project manager that is able to coordinate multiple team efforts, track progress and report on key risks to success.
• Ability to work remotely – must be able to manage one’s time and deliver as expected, as well as get other team members to deliver while working remotely.
• Commercial experience / acumen and very strong with people.
• A self-starter, able to work independently and collaboratively as needed, and escalate only when necessary.

You will need

• A Bachelor’s degree or equivalent from an accredited institution of higher learning.
• At least 8 – 10 years of deep commercial understanding & MNO experience.
• A strong understanding of mobile money platforms and related business models.
• A wide network in business and government in Zambia.
• People Management experience.
• Regional exposure across Southern Africa.

Bonus if you have 

• Banking & Regulatory experience.
• Experience at senior leader level of a recognised FSP institution in Zambia.

We ask a lot of each other at JUMO, but we give a lot too. 

You will love

• Collaborating with smart, engaging people in an inspiring work environment
• Working for impact
• Growing and learning continuously, with loads of encouragement and support
• Boldly taking risks as we navigate new challenges
• Flexible work practices enabling your best delivery
• Being autonomous and empowered to lead

Remote First

You will be based in Zambia.  We operate a remote first working approach where working remotely is our default way of working.  You have flexibility where to work from, as long as you have access to a reliable connection and are set up to work remotely.  Our environment is designed to foster innovation and enable collaboration. We have co-working spaces available in Lusaka, Zambia for collaboration and connection and for the use of those who value and want to work out of an office.  By nature of this role, you will be required to visit the office on a regular basis.  The entity is regulated by the BOZ. 

Diversity and Inclusion

At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.