Job description

Role Description

Partner sales manager (PSM) - Japan will lead business expansion of Dropbox through scaling strategic partners.

Dropbox has been transforming business model to “channel first”. Partner’s autonomy level is getting higher every year from demand generation to post-sales customer success. This role is heart and core of this multi-year transition journey. That transition is only achievable by driving the success of the existing accounts thru developing trusted relationships with partners, maximizing up-sell/cross sell opportunities, driving retention rates and growing our business.

This transformation is happening simultaneously in other multiple international regions. So, the role is expected to proactively work with global peers to share learnings, seek for fresh ideas and jointly push corporation to better equip learnings into global business strategy.

Dropbox is rapidly growing its partner community so a successful candidate will have experience working with partners one-to-one and in scaled capacity to further accelerate growth.

Responsibilities

Responsible for the delivery of a specific and defined revenue quota
Own, build, develop and manage the Partner plan for managed book of partners
Identify key stakeholders to build relationships and credibility within those partner organizations, and help them realize the full potential of Dropbox Business
Facilitate one-to-one and scaled Partner engagement to train and enable sales teams to bring the best Dropbox experience to their customers
Lead Partner marketing campaigns in collaboration with partner marketing and other internal stakeholders
Establish relationships with the key Distributor personnel to ensure that we build a seamless and effective sales process
Work with relevant Account Representatives and Account Managers on account mapping and opportunity management where applicable
Own and drive a structured renewal process for existing customer teams
Lead the engagement between the wider Dropbox teams with the named partners
Maintain and execute relationships at all levels of the company and lead the rhythm of the business
Make every potential Dropbox customer happy with every interaction, being an ambassador for Dropbox and our unique culture at every opportunity
Develop a thorough understanding of Dropbox products and roadmap

Requirements

Proven experience in IT industry
Strong experience in channel partnerships
Business experience which requires global collaboration
Strong analytical, critical thinking and problem solving skills
Self starter, phenomenal teammate and team player
Must have an entrepreneurial mindset towards building a strategic set of partners
Fluent in Japanese and business level English