A/R Management Manager

Quick Med Claims (QMC) is a nationally recognized leader in emergency medical transportation billing and reimbursement. QMC is committed to providing services in a manner that ensures compliance with all applicable billing and reimbursement regulations while maximizing the capture of allowable reimbursement for each client. The commitment to adherence to both principles make QMC the partner of choice for emergency medical transportation providers. 

This Position is 100% Remote 

Summary:

Under the supervision of the Director of A/R Management, the A/R Management Manager has the responsibility of directly managing the ARM team and ensuring outstanding accounts, denials & appeals are accurate and followed up on in a timely manner to maximize reimbursements. The ARM Manager will conduct daily huddles and team meetings as needed also ensure that the huddle boards are current with accurate workload data. Additional responsibilities will include identifying deficiencies within the group and escalating to the Director, building positive relationships internally and externally, maintaining Key Performance Indicators (KPI’s) and delivering annual reviews with staff along with corrective actions when necessary. The ARM Manager is also responsible for understanding all aspects of the Billing and Accounts Receivable process. 

Responsibilities:

• Maintain staffing schedule to ensure proper oversight for each account
• Managing employee’s performance through annual reviews and system reporting
• Coordinates workflow between teams and interface with internal and external resources
• Assist with interdepartmental issues to help coordinate problem solving in an efficient and timely manner
• Collaboration with internal departments for processes 
• Identifying deficiencies with employees and ensuring the proper training is being provided
• Development of employees through additional training specific to ARM 
• Manage all aspects of the ARM process and the ARM Specialists
• Responsible to maintaining communications with the billing Account Managers for each account
• Responsible for communicating account specific changes to team members.
• Responsible for conducting group meetings and huddles
• Prepare and deliver employee productivity reports and bi-annual employee reviews.
• Travel may be required

Other Responsibilities:

• Adhere to all QMC HIPAA privacy policies and procedures. This includes always maintaining the confidentiality and security of sensitive patient information.
• Ensures consistent adherence to company attendance policies.

Qualifications:

• High School Diploma required, Associates degree or equivalent preferred
• 2 to 3 years of collections/billing/claims experience
• Minimum 1 + years supervisory experience preferred
• Demonstrated mastery of billing and AR procedures and compliance regulations
• Certified Ambulance Coder (CAC) required
• Intermediate computer skills, including working knowledge of Microsoft Word, Excel and Outlook
• Working knowledge of billing, claim submissions requirements, remittances, insurance credits and refunds, A/R management, RCM, contract variances and appeal processes within the Healthcare industry
• Proficient computer skills navigating RescueNet workflow and Billing modules preferred 
• Detail oriented with strong organizational skills
• Strong written and oral communication skills
• Must have the ability to work in a fast-paced environment
• Ability to lead and motivate a team 
• Must display positive attitude with strong interpersonal skills

Benefits:

• Comprehensive & competitive benefit package
• Generous 401k Company Match Program
• Profit Sharing Potential
• Bonus Program Potential
• Flexible work schedules 
• Paid time off and holidays