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Account Manager

fully flexible
Remote: 
Hybrid
Experience: 
Mid-level (2-5 years)
Work from: 
Lyon (FR)

Offer summary

Qualifications:

Minimum of 2 years in account management or sales., Experience in technology or software sector preferred., Exceptional communication and relationship-building skills., Familiarity with CRM software and sales analytics tools..

Key responsabilities:

  • Enhance client relationships and drive growth.
  • Develop tailored strategies to meet client needs.
Commify logo
Commify Telecommunication Services SME http://www.commify.com/
201 - 500 Employees
About Commify
Most businesses are terrible at communicating with their customers. They either don't communicate enough, or use channels their customers don't like. But when they get it right, it can transform their customer experience and their financial performance. So, it's our mission to make business communication brilliant. Commify is Europe's leading supplier of Application-To-Person business messaging services. We help over 46,000 companies communicate brilliantly with their customers and staff; sending almost 5 billion messages a year through our portfolio of brands. Our messaging solutions encompass everything from SMS to mobile payments, accessed through web applications, APIs or bespoke integrations. All of our products and platforms are supported by a passionate and innovative international team, with in-house development and support. Headquartered in Nottingham (UK), we sell through a portfolio of brands, dependent on geography and customer segment. These include Esendex, TextAnywhere, Text Marketer, Skebby, Massenversand, SMSpubli, SMS Envoi, and Spryng and operate in the UK, Ireland, Italy, France, Spain, Germany, The Netherlands, Australia, New Zealand and The United States. Backed by ECI Partners, we continue to innovate and grow both existing and new markets to support more companies to transform their business communications.
See more Commify offers

Job description

Join the dynamic team at Commify, a global leader in business communication solutions. We empower over 50,000 businesses worldwide through our innovative SMS, WhatsApp, Email, and VOIP messaging technologies. With a footprint extending across 9 countries, we are on a mission to revolutionize the way businesses connect with their customers.

We are looking for a motivated Account Manager to enhance our client relationships and drive growth. In this role, you will be a crucial liaison between Commify and our valued clients. Your responsibilities will include understanding client needs, developing tailored strategies, and identifying opportunities for upselling our range of communication solutions.

If you are passionate about delivering exceptional service and thrive in a fast-paced environment, we want to hear from you!

Requirements

  • Minimum of 2 years of experience in account management or sales, ideally in the technology or software sector
  • Exceptional communication and relationship-building skills
  • Demonstrated ability to achieve sales targets and foster customer loyalty
  • Strong analytical and problem-solving capabilities
  • Self-starter with a strong motivation for success
  • Excellent organizational skills with the ability to manage multiple accounts
  • Adaptability to changing customer needs and market conditions
  • Familiarity with CRM software and sales analytics tools

Benefits

  • Competitive salary (30-35,000)
  • Agile/hybrid working
  • Bonus (6,000 per year)
  • Competitive Holiday (25 days) as well as your birthday day off
  • Well-being and giving back days across the year. To focus on your mental health and to give back to your community
  • Mental Health Support through our Wellbeing partner, Calm and Mental Health First Aider program.
  • Health and Dental cover
  • And did we mention our epic team socials? We know how to celebrate in style!

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Telecommunication Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Account ManagementCustomer Relationship Management (CRM) SoftwareProfit-Based Sales TargetsMarketing Analytics

Other Skills

  • Adaptability
  • Organizational Skills
Are you interested?

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