Career Opportunities: Clinical Analytics and Technology Coordinator (251607)

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About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Heart Clinical Analytics and Technology Coordinator (CLIN PERF IMPROV RN)

Job Title: CLIN PERF IMPROV RN
Job Code: 5631
FLSA: E
Job Level: G2
Revised Date: 08/01/2023
Supervisory Responsibility: No
Schedule: This is a Monday through Friday full time salaried position, primarily work from home with occasional on-site work required as needed. 
 

General Description of the Job Class

The Clinical Performance Improvement Associate conducts formal clinical and operational performance improvement engagements and consulting services with our clients. Creates strategies for clients engaging in improvement opportunities as determined by the client to achieve the identified benefits. Responsibilities include using change acceleration process tools to achieve our customers' goals and drive clinical and physician product adoption of identified solutions, implementing and building sustainment/control plans for solutions. Builds project approval and charters, works breakdown structures, schedules, dependencies, resource assignments. Tracks and analyzes task completion, risk/issues, and mitigation strategies. Reviews and interprets clinical data as relates to event reporting. Completes or manages appropriate report and dashboard documents and keeps stakeholders informed.

Duties and Responsibilities of this Position

• Use your extensive clinical and operational experience in Cardiology or CT surgery to support clinical leadership in the use, control, and application of technology and data.
• Understand the data needs of physicians, practitioners, nurses, and registry clinical managers. Translate these into requirements, including computed phenotypes, so developers can build foundational data sets.
• Clinically validate datasets.
• Provide guidance on use of datasets to stakeholders and help build clinical outcome and operational reports. 
• Serve as bridge between staff supporting clinical systems and clinical end users who need to use them, assisting with the development of clinical oversight and workflow procedures and reporting that promotes performance, standardization and the safest patient care practices. 
• Serve as Project Manager responsible for managing the prioritization, backlog, and progress of all assigned activities associated with technology program oversight, Registries, PI/QI, Operational inquiries, and Clinical or Operational Dashboards.
• Build a full understanding of data sources strengths and weaknesses and their ability to be used to improve performance in clinical quality and/or operations. Monitor the performance of developers and provide feedback while confirming what they are producing is relevant to PI/QI, useful, and clinically accurate.   

Required Qualifications at this Level

Education

BSN Required.
 

Experience

Minimum of three (3+) years of appropriate clinical experience.

One year experience in hospital administration, data analysis, performance improvement or process engineering in a healthcare environment is strongly preferred.
 

Degrees, Licensure, and/or Certification

Current or compact RN licensure in the state of North Carolina required.

BLS required.
 

Knowledge, Skills, and Abilities

Successful, data-driven track record in redesign and/or implementation efforts in the areas of clinical performance improvement.

Demonstrated ability to partner with medical staff leaders, such as a physician advisor or the Chief Medical Officer.

Demonstrated ability to effect change through team structures and achieve measurable outcomes.

Demonstrated experience influencing, managing and coaching in a matrixed organization that includes many learners, including nurses, care managers, caregiver and consumers.

Proficient in Excel, Word, and PowerPoint skills and ability to independently produce documents or aptitude to develop this level of skill within a defined period of time.

Flexible, positive, clear interpersonal and communication skills with ability to facilitate the exchange of information within clients and the organization.

Analytical skills related to independently interpreting, preparing and analyzing data, comparisons with relevant federal and/or other performance based data.

Distinguishing Characteristics of this Level

N/A

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.