National Account Manager, DSO

Description

Join our dynamic Miami-based tech startup, generously supported by venture capital, as we search for an experienced National Account Manager (NAM). At GoTu, we're revolutionizing the dental industry with our innovative, deep work platform. Imagine a seamless connection between licensed dental professionals and dental offices, bridging the gap for temporary and full-time staffing needs through our cutting-edge on-demand web and mobile platform.

***THIS POSITION IS ELGIBLE FOR REMOTE WORK.***

Responsibilities include:

• Revenue Growth: Devise and execute strategies to drive revenue growth within assigned DSO accounts. Collaborate with internal teams to identify opportunities for upselling and cross-selling. Continuously monitor revenue performance metrics and adjust strategies as necessary to meet targets
• Account Management: Build and maintain strong, long-term relationships with existing clients within your assigned DSO portfolios. Understand their needs and proactively address them to ensure client satisfaction and retention.
• Cross functional Team Leadership: Coach, influence and lead cross functional teams without direct supervision of said teams. Create an environment of teamwork and collaboration by leading from example and always going the extra mile when working with others.  Cross-functional teams include, Regional Account Managers, Dental Service Consultants, Recruitment, Account Executives, On-boarding, Product, Customer Service, Accounting, and possibly others. 
• Office Growth & Retention:  Implement retention strategies to minimize churn and maximize client retention rates. Conduct regular check-ins with DSO offices to assess satisfaction levels and address any issues promptly. Collaborate with internal teams to develop tailored solutions to meet the unique needs of each office. Activate additional offices within a DSO. 
• Sales Strategy: Collaborate with the supporting Revenue teams to develop and execute effective sales strategies, including identifying key decision-makers, understanding client pain points, and proposing tailored solutions.
• GoTu Platform: Thoroughly understand our products and services, and effectively communicate their value propositions to potential and existing clients.
• Sales Targets: Meet or exceed revenue targets and objectives for by acquiring new logo clients and activation of offices within new logos. Acquisition efforts include cold calling, referral based sales, in person conferences etc… 
• Client Support: Provide exceptional customer support to senior leadership stakeholders by addressing inquiries, resolving issues, and ensuring a smooth onboarding process for new clients.
• Reporting: Maintain accurate records of all client interactions and activities in our CRM system (Salesforce) including up-to-date organizational charts for assigned DSO accounts.. 

Why Join our Team?

• Lucrative earnings: Unlock your potential with generous salary and exciting bonus opportunities that reward your hard work.
• Guided Success: Benefit from strategic mentoring and coaching, helping you reach new heights in your career.
• Hyper-Growth Thrills: Dive into the dynamic world of a hyper-growth startup, where every day brings new challenges and opportunities for personal and professional development.
• Innovative Tech Playground: Collaborate with cutting-edge technology and join a fast-paced team that thrives on innovation and forward-thinking.
• Amusing Ambiance: Experience the lively and fun culture of a startup where hard work is celebrated without sacrificing a sense of humor and enjoyment.

About: 

GoTu is changing the way the world works - starting with the Dental Industry! We’re an ambitious and motivated tech startup.  With multiple rounds of venture back funding, our platform and app are disrupting the dental staffing industry. Since launching in late 2019, we’ve built the largest community of nationwide hygienists and dental offices, dwarfing our established competition in the dental tech staffing space. It’s truly a matter of time until GoTu is the industry standard for dental staffing needs in the Dental Community!

We’re in the process of rapidly expanding the capabilities and functions of our app to capture even more market share, and we need high-quality, talented and driven individuals to come aboard and help make GoTu a Unicorn (Unicorn=Start-ups valued at $1 billion within five years of launch).

Qualifications

Key Competencies:

• 5+ years of successful b2b sales, partnership, and/or enterprise sales experience, with a strong focus on organization. Dental Industry experience is preferred, but not required. 
• Results-focused and driven to achieve sales targets.
• Quick learner, self-directed, and eager to grow professionally.
• Excellent communication and interpersonal skills with C suite and senior leadership stakeholders. 
• Bachelors degree. MBA preferred. 
• Previous experience in high-growth startup environments is considered a valuable asset.
• Proficiency in CRM software (Salesforce) and G-suite, &  Microsoft Office Suite
• Travel up to 25% of the time. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.