Top 3 – 5 Skills you will be looking for in candidates:
1. Perceptyx experience This is the platform we use
2. Project management
3. HR
4. Survey administration Employee surveys
5. Reporting Pulling reports AND pulling data into PowerPoints
We need someone with a very unique skillset and someone with only 1-3 years’ experience will not be effective in this role.
While this role needs to manage the survey lifecycle. They need HR and survey expertise as well.
Manager, Organizational Research
Organizational Research is an internal applied research consulting team focused on strategic priorities. We are seeking a proactive and technically adept Employee Listening Program Manager to take charge of our employee survey program. This role involves managing the full survey cycle, from vendor management to data reporting, and requires a strategic thinker who can drive process improvements and automation. The ideal candidate will have a blend of project management expertise, technical skills, and thought leadership to support the Organizational Research team.
Primary Responsibilities
Survey Administration
• Partner with vendor PM and SMEs on the project timeline
• Set-up and configure surveys in the global employee listening platform, including but not limited to:
- Adding questions
- Acquiring and assigning demographics
- Populating/verifying communications
- Configuring dates/deadlines in the system
- Setting up reporting for each individual survey
- Enabling appropriate translations and assisting in updating translated items as needed
- Applying appropriate threshold requirements
• Manage the creation of all results decks (look into options to automate or streamline the process); find opportunities for automation as needed.
• Respond to ad-hoc survey requests for updates to an existing report/new system-delivered report
System Administration
• Main technical POC with the vendor (e.g., system issues, SSO, testing of new features/releases)
• Respond to email inquiries and system access requests
• Configure user roles and permissions.
• Employee data acquisition and cleansing
• Manage translation and localization verification process; coordinate with survey admin to add to the survey in the platform
• Troubleshoot access to the platform
• Testing for all surveys and survey reports
Project Management
• Outline project phases, milestones, and deadlines
• Create a detailed timeline for the overall project with key dates for design, deployment, data collection, analysis, and reporting
• Ensure adherence to the timeline through regular checking and updates
• Create and maintain survey process documentation (e.g., mapping of items to dimensions, population definition criteria)
• Manage the day-to-day tasks for the system administrator who supports
Perceptyx
Preferred Skills
- Knowledge of the Perceptyx system (recent)
- Technical skills
- Project management experience
- Managed at least one global survey
- High attention to detail
- Comfortable figuring things out independently
- Proactive and takes initiative to solve problems and improve processes
- High proficiency with PowerPoint and Excel
-
Global experience with Employee Surveys
- Min of
3 years employee survey experience
Nice to Have
- HR background (experience or degree)
- Knowledge of
HRIS and data management in these systems (Workday would be a bonus)
- 5 plus years' experience
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
