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Sales Support Agent (Inbound Sales)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Australia

Offer summary

Qualifications:

Previous experience in sales or customer service, Excellent phone, written, and verbal communication, Strong listening and problem-solving skills, Reliability and focus during entire shift.

Key responsabilities:

  • Handling all incoming sales inquiries from various lead sources
  • Converting inquiries into booked appointments and managing client communication
BruntWork logo
BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
About BruntWork
We create flexible, fully remote work opportunities in companies around the world. If you have the right skills and experience, you can work for any of our clients from anywhere with a good internet connection. You’ll gain great experience and have the opportunity to apply for jobs in a range of different roles and industries in Australian, New Zealand, US, Canadian and UK companies. We want our endorsed candidates and staff (top 5% of applications) to succeed, so we’ll help you with interview guidelines, tips on working with clients and support finding your dream job among our many remote work opportunities.
See more BruntWork offers

Job description

This is a remote position.


Schedule:
  • Full-time
  • 40 hours per week or 8 hours per day
  • Thursday to Monday
  • Could be 9-6, or 10-7, or 8-5 PDT (12am - 9am, 1am - 10am, or 11pm - 8am Manila Time)
  • With 1 hour unpaid break in between

Client location or time zone: California, USA - PDT

Company/client overview: The client runs a home cleaning business serving customers in the state of California. They offer deep cleaning, recurring cleaning, move in/out cleaning, and other cleaning services.

Responsibilities:
  • Handling all incoming sales inquiries from various lead sources
  • Answering questions and addressing concerns from potential customers
  • Converting inquiries into booked appointments by building trust and rapport
  • Managing communication with clients via phone, text, email, and other channels
  • Entering bookings into calendar and CRM system
  • Occasional follow up with existing customers on additional services
  • Handle 80% inquiries via text/email, 20% via phone calls
  • Target 25-30% closure rate from 100 leads
Requirements
  • Excellent phone, written, and verbal communication abilities
  • Previous experience in sales, customer service, or related field
  • Strong listening and problem solving skills
  • Reliability and focus during entire shift
  • Passion for connecting with customers and building relationships
Benefits
  • HMO Coverage after 90 days
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Microsoft Dynamics CRM

Other Skills

  • Time Management
  • Relationship Building
Are you interested?

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