National Account Manager

Description

Summary:

National Account Manager is responsible for maintaining existing accounts and developing new ones. He/She is responsible for meeting/exceeding sales top and bottom-line budgets per annum while actively engaging in funneling market/account feedback to Marketing and category Team for future program and product development.

In This Role, You'll Have the Opportunity To:

• Build annual / quarterly budgets to achieve longer term vision in store and ecomm growth
• Develop a 3 year roadmap to achieve growth objectives, in collaboration with the product category teams (domestic and import business)
• Be responsible for hitting Net Sales and Direct Contribution target
• Be responsible for forecast accuracy and works closely with the Demand Planner to monitor POS and forecast shipments
• Build/maintains positive relationships with Merchant, Ecomm Merchant, Product Development Merchant, and Inventory Replenishment team
• Work with Ecomm merchandising and marketing to ensure products have best in class product experience
• Develop monthly promotional calendar, tracks results and adjusts future promotions to incorporate learnings
• Provide feedback to product category on reviews, opportunities for improvements and new product ideas
• Coordinate with category product managers to ensure new products are launched on time
• Lead resolutions of any logistics, operations, or finance issues within product portfolio

Requirements

What You Need to Succeed:

• Ability to respond daily to ever-changing needs on ecommerce and continuously look for ways to optimize sales (short term & longer term)
• Creative thinking and willingness to challenge the status quo to grow the business
• Entrepreneurial
• Analytical and shows drive for results
• Ability to effectively handle high degree of multiple tasks simultaneously.
• Proven ability to work under tight deadlines (24 hours or less)
• Strong problem-solving skills
• Strong negotiating, collaboration, solution selling and relationship building capabilities in an internal and customer facing role.
• Strong communication skills.
• Strategic thinking, ability to develop and drive a concept through to completion.  

Education and Experience:

• BS/BA degree in Marketing, Business or related field
• 3-5 years account management experience is required
• Proven experience with Customer relations, managing customer concerns to satisfactory resolution required
• Must have the ability to define and successfully execute a promotions strategy