Personal Lines Junior Customer Service Representative

Overview:

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Personal Lines Junior Customer Service Representative to join our team. This position will report to our agency located in Armonk or Pelham, NY. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office or remote position.

Responsibilities:

• Working closely with the Personal Lines team.
• Taking phone calls, issuing ID cards, endorsements, and tasks follow ups.
• Participating in day-to-day communication with clients proactively
• Contributing to a positive workplace environment
• Ensuring the highest level of customer service and satisfaction

Qualifications:

• Licensing would be a benefit but not necessary.
• Should have knowledge of microsoft products and tech savy.
• AMS360 and ImageRight a big plus.
• Detail oriented, and efficient with time management necessary.

Benefits: 

• Compensation: $65,000-$75,000/yr.
• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.