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High Risk Incident Coordinator

extra holidays

Remote:

Full Remote

Contract:

Fixed term

Experience:

Senior (5-10 years)

Work from:

California (USA), United States

Offer summary

Qualifications:

5-7+ years of experience in Planning, Operations, or Consulting roles, Proficiency with project management tools, Experience with Google Suite automation, Ability to work in a cross-functional environment.

Key responsabilities:

Conduct retrospective analyses of severe incidents
Identify remediation opportunities for Trust defenses
Provide insights for future Trust capabilities
Collaborate across the Trust organization
Assist in managing remediation efforts
Maintain accurate documentation of processes

TalentBurst, an Inc 5000 company Human Resources, Staffing & Recruiting Large https://www.talentburst.com/

1001 - 5000 Employees

See more TalentBurst, an Inc 5000 company offers

Job description

Title: High-Risk Incident Coordinator
Duration: 5+ months
Location: 100% Remote

Duties:
As a High Risk Incident Coordinator you will be responsible for conducting retrospective analyses of the most severe online and offline incidents in relation to the operability of current state Trust defenses. Your main objective will be to identify and inform potential remediation opportunities and provide insights for future Trust defense expansion capabilities.

Responsibilities:
Perform retrospective investigative reviews of severe incidents to analyze the effectiveness of current Trust defenses
Identify potential remediation opportunities and recommend appropriate actions to improve Trust defenses
Provide insights and feedback to Trust experts for future expansion capabilities
Collaborate with individuals and teams across the Trust organization to ensure comprehensive analysis and remediation
Assist in the management and coordination of remediation efforts for identified issues
Monitor and evaluate the impact of Trust Rapid Response (TRR) reviews on the prioritized Trust planned work
Maintain accurate documentation of TRR processes, findings, and recommendations

Skills:
5-7+ years of proven experience in Planning, Operations, or Consulting roles preferred
Strong proficiency with project management tools, specifically Airtable (and others, including Asana, Confluence, Jira)
Strong proficiency with Google Suite (Docs, Sheets, Slides, etc.), including formulas for automation
Experience working in a highly cross-functional environment where communication with multiple groups and stakeholders is imperative
Familiarity with communication tools including Slack, Gmail, Zoom
Strong analytical skills and the ability to work with complex data sets
Excellent attention to detail and the ability to identify patterns and trends in incident data

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