Manager, Business Management

Description:

Johnson and Johnson is currently seeking a Manager, Business Management located in Titusville, NJ; Raritan, NJ; Spring House, PA; Horsham, PA; La Jolla, CA; High Wycombe, UK; Warsaw, Poland; Madrid, Spain; Beerse, Belgium; Leiden, Netherlands; Brazil; Mexico; Argentina; or Canada. Remote work options in any of the above countries listed may be considered on a case-by-case basis and if approved by the company.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. 

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

The Manager, Business Management is a global role in Business Operations and Portfolio Support (BOPs), Global Clinical Operations (GCO) Central Services, responsible for supporting and enabling the GCO organization, reporting to the Head of Business Management. The Manager, Business Management will be an active member of the GCO Business Management team and collaborate closely with partners to support strategic initiatives and assist with GCO-wide strategy, planning, enablement, and operations.

The Manager, Business Management, is responsible for supporting the development and optimization of business operations processes in collaboration with a range of stakeholders from GCO and Global Development (GD). They will provide timely support, insights, and analysis in a range of disciplines to increase rigor, support strategic planning and decision making within GCO. This role may mentor junior level staff and act as SME, as assigned.

Primary responsibilities:

Strategic Alignment and Insights Management to enable Global Clinical Operations

• Support successful delivery of strategic objectives across GCO through effective stakeholder alignment and change management.
• Ensure GCO has access to robust, reliable, accurate, and meaningful data/metrics/information required to make informed business decisions.
• Create and evolve data solutions and reports based on the GCO needs.
• Collaborate across functions to ensure delivery of objectives/projects to drive shared business goals, resolve issues and optimize opportunities.
• Partner with and influence the Delivery Units (DUs) to ensure GCO needs are understood and aligned with overarching GD metrics/data, etc.
• Provide support, as directed, in the advancement of GCO’s planning and strategy development
  
  

Drive standardization and strategy in Business Operations and Country Operations activities to be more efficient, and predictable:

• Support BOPs and GCO Business Management team to ensure GCO is consistently managing metrics throughout the organization.
• Establish uniform reporting processes, ensuring regular reviews, and clear expectations across all levels.
• Utilize project management tools and methodologies to streamline processes and improve efficiency.
  
  

Insights and Initiatives

• Enhance our business-oriented analysis of performance metrics by focusing on risk identification, workload planning, and strategic resource and demand management to support and optimize portfolio and country decisions and delivery.
• Supply GCO Leadership with pre-analyzed data that includes relevant insights and contextual information gathered from regions and countries, streamlining processes, and accelerating decision-making.
• Identify trends and patterns, benchmark performance against industry standards, and recommend potential actions for issue mitigation.
• Deliver a comprehensive understanding of GCO performance during Functional Review Meetings and provide input for ad-hoc requests and tasks.
• Assist GCO's Non-Drug Project Initiatives, including governance, tracking, and visualization.
• Prioritize the automation of data collection to enhance efficiency and accuracy in metric analysis.
• Create training materials to promote consistency and train GCO colleagues, as necessary.
• Manage and support intelligent automation solutions to enhance efficiency, productivity, and accuracy, by collaborating with stakeholders across GCO and other Global Development functions.
• Aid in the implementation of new systems, processes, tools, and AI-driven automation solutions as needed.
  
  

Communications:

• Contribute to design and content development of communications in line with the GCO Communication Strategy.
• Facilitate stakeholder engagement and communication to ensure understanding and support for change initiatives.
• Oversee Business Management shared mailbox; triage questions and cascade information to others in GCO/GD, as appropriate.
• Ability to create presentations and content tailored to the appropriate audience, ensuring clarity and relevance in communication.
  
  

Qualifications:

Education:

• Bachelor’s Degree required
• Master’s degree in life sciences, statistics, or data sciences preferred
  
  

Required:

• 6+ years of experience in clinical operations either in a direct or supporting/consulting function
• Experience in managing and integrating complex, cross-functional information
• Analytical mindset - comfortable working with joining and analyzing data
• Ability to create presentations and content tailored to the senior leadership teams, ensuring clarity and relevance in communication.
• Proven ability to work collaboratively as part of a team, possess strong communication skills (both written and verbal), and operate with a high sense of urgency
• Ability to multi-task, work with minimal supervision, and achieve results in a fast-paced environment
• Ability to build relationships, influence, and drive organizational engagement
• Understanding of a business matrix organization
• Demonstrated proficiency in Microsoft Office programs (Word, Excel, PowerPoint, and Outlook)
• Ability to manage multiple priorities, maintain confidentiality, and operate with poise and professionalism in a complex, high-profile, and rapidly changing environment
• Up to 10% travel – Domestic & International
  
  

The anticipated base pay range for this position in the US is $115,000 to $197,800.

• The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.
  
  

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Employees are eligible for the following time off benefits:

• Vacation - up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
• Holiday pay, including Floating Holidays - up to 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
  
  

For additional general information on company benefits, please go to: https://www.careers.jnj.com/employee-benefits

This job posting is anticipated to close on November 18, 2024. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.