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Customer Service Representative with English and French - Sofia

Remote:

Full Remote

Work from:

Bulgaria

Offer summary

Qualifications:

Very good level of English and French, Minimum B2 level in English, Previous retail or call center experience preferred, Strong customer orientation skills.

Key responsabilities:

Provide high quality customer support services
Handle inbound voice sales orders and inquiries

ResultsCX XLarge https://resultscx.com/

10001 Employees

See more ResultsCX offers

Job description

Customer Service Representative with English and French
At ResultsCX, we encourage our people to “expect greater”, reach further and live up to their individual potential. As a leader in the customer service call center industry, we partner with Fortune 500 companies to provide exceptional customer experiences globally. We are looking to grow our teams with people who are up for a challenge and share our passion and commitment. If you are interested in an opportunity to make a difference in a fast-paced environment, ResultsCX could be right for you!

Due to our business and operational expansion, we are looking for enthusiastic Customer Service Representative with French and English to join our team.

What You Will Be Doing

Represent ResultsCX and our clients on a topnotch level providing high quality customer support services via telephone, chat and e-mail.
Handle inbound voice sales orders (order processing, upselling, comparisons), customer service inquiries (billing, tracking, description details, etc..).
Achieve great customer satisfaction, focusing on clients’ needs, offering the best possible solution.

To join our team, you need:

Very good level of German, Spanish or French & English - minimum B2 level
Great communication skills
Self-motivation, pragmatic and friendly approach
Well-developed customer orientation skills
Willingness to learn and develop
Previous Retail / call center experience is preferred.

Why join our ResultsCX team?

Highly competitive remuneration package.
Initial and ongoing training.
Multinational environment.
Opportunity to work from home.

ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.