Description and Requirements
"At BMC trust is not just a word - it's a way of life!"
We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!
We help our customers free up time and space to become an Autonomo us Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation!
Our SaaS Ops department focuses on delivering SaaS excellence and a great SaaS experience for our customers. We continuously grow by adding and implementing the most cutting-edge technologies and investing in Innovation! Our team is a global and versatile group of professionals, so if you’re looking for a place where your ideas will be heard – this is the place for you!
BMC’s SaaS Ops team is looking for an Experienced DevOps Engineer to join us and design, develop, and implement complex applications, using the latest technologies.
Here is how, through this exciting role, YOU will contribute to BMC's and your own success:
Responsibilities
This position requires working on SaaS service activations with primary focus on handling customers activations. Secondary responsibilities include active maintenance of automations, devops tooling and upgrade executions. This position will require working very closely with:
To ensure you’re set up for success, you will bring the following skillset & experience:
- 4+ years of working experience in a software engineering function
- Hands on experience with CI/CD pipelines and maintenance of containerized deployments
- Ability to obtain Secret Security Clearance
- Fundamental knowledge of one of automation scripting language Python, Groovy, Ansible, or Shell scripting
- Hands on experience in creating and maintaining Jenkins pipelines
- Hands on experience working with Web service protocols (Rest, JSON)
- Hands on experience working with DevOps and Automation tools like Git, Docker, Helm, Terraform, Jira, Harbor Registry
- Proficient working on Windows and Linux Operation System platforms.
- Good exposure and fundamental knowledge of Relational DBs (PostgreSQL, MS SQL)
- Good exposure and fundamental knowledge of container deployments, persistent storage, PODs, ingress, routes and Kubernetes objects.
- Good exposure and fundamental knowledge of tools like Elastic Search, Kibana, Grafana, Prometheus
- Good exposure and fundamental knowledge of Public, Private and hybrid cloud deployments
- Good exposure and fundamental knowledge of Site Reliability Engineering (SRE) principles and its implementation for SaaS services.
- Experience working in an Agile methodology with cross functional teams (R&D, DevOps, Operations, Support etc.)
- Able to design & document the Standard Operating Procedures (SOPs), design document and architecture artifacts.
- Good troubleshooting skills and knowledge of BMC Helix products including ITSM, Digital Workplace, Helix Platform will be an add-on.
This position is part of BMC SaaS DevOps team. This can include weekend work during scheduled production activities and after hours work as needed.
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
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BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.
At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $86,250 - $143,750
