Technical Writer

Job Title

Job Description

Your role:

• The creation of user manuals for different product
• categories within Philips Personal Health. In this role, 80% of the communication is in English.
• The two main aspects of user manual creation are content and planning. Together with Innovation, Engineering, Product Research and Marketing, you convert the input provided into a clear English user manuals and other digital content. Where possible, you use existing texts and pictures to create new (media) content.
• In parallel you are co-creating online support pages by providing knowledge articles and other relevant post purchase user content. For this task you will closely work together with the Consumer Care team (DMEC team).
• Working on several projects at the same time. Within the project team, to ensure that the artwork of the user manual is delivered before the set deadline and uploading user manuals onto the Philips website. In your work related contacts, you are business-like and professional.
• Creating well-structured and clear user content.
• Writing user manual texts on the basis of guidelines and a style guide
• Ensuring compliance with international legal standards
• Giving instructions to and managing external contacts: illustrators, translation agency and DTP agency.
• Monitoring deadlines
• Advise and support other departments within Philips to create accurate, compliant and user-friendly content

You're the right fit if:

• Bachelor degree or higher education in English studies/Humanities/Communications.
• Good planning and organization skills; ability to keep an overview; prefer to have good project management experience
• Familiarity with Author-it is an advantage
• Excellent command of English in writing and speech with TEM 8 or above CET 6
• Pro-active
• Accurate and consistent
• Good interpersonal skills
• Stress resistant: able to handle several projects with short deadlines simultaneously

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 4 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

Indicate if this role is an office/field/onsite role.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.