Pega Consultant

Our Why

Datacom partners with organizations and communities across Australia and New Zealand to make a meaningful difference in people's lives and help businesses leverage the power of technology to innovate and grow.

About the Role (Your Why)

As a Pega Consultant, you will be a trusted advisor and lead the implementation of Pega solutions for our clients. This role requires strong technical expertise and the ability to translate business requirements into effective Pega solutions. You’ll work closely with business users, stakeholders, and technical teams to design, configure, and deliver Pega-based applications that drive operational efficiency and improve business outcomes.

You’ll have the opportunity to lead workshops, gather requirements, design solutions, and ensure the successful implementation of Pega applications. This is a great opportunity to apply your experience in Business Process Management (BPM) and Case Management while continuing to grow in a collaborative and supportive environment.

We have offices in Wellington, Auckland, Christchurch, Dunedin, Hamilton, Adelaide, Brisbane, Canberra, Melbourne, and Sydney. While we appreciate the value of in-person collaboration, we understand the importance of work-life balance and offer flexible working arrangements based on your needs and the team’s goals.

What You’ll Do

As a Pega Consultant, you will be responsible for:

• Leading the design and configuration of Pega BPM/Case Management applications for multiple clients.
• Collaborating with business users and technical teams to gather requirements and deliver solutions that align with business objectives.
• Implementing Pega solution configurations, including rule design, case types, and integrations.
• Providing ongoing support, issue resolution, and optimization recommendations post-implementation.
• Acting as a subject matter expert in Pega, ensuring best practices are followed throughout the project lifecycle.

You will work with a diverse range of clients across different industries, helping them drive transformation by implementing and optimizing Pega solutions.

What We’re Looking For

The ideal candidate will have:

• Pega Certified Senior System Architect (CSSA) or Pega Certified Lead System Architect (CLSA) certification (or working towards certification).
• Strong hands-on experience in Pega BPM and Pega Case Management, including solution design, configuration, and implementation.
• Expertise in gathering and analyzing business requirements, and translating them into functional specifications.
• Proven experience working with Pega applications in client-facing roles, delivering solutions on time and within scope.
• Strong communication and stakeholder management skills, with the ability to lead client workshops and engage effectively at all levels.
• Experience with Pega Infinity versions is highly desirable.
• Solid understanding of integration techniques, including SOAP, REST, and web services.
• Ability to work independently and as part of a team in an agile environment.
• Familiarity with Agile methodologies is a plus.

Why Join Us at Datacom?

At Datacom, we’re more than just an IT services provider — we’re a team of passionate professionals who work together to create meaningful change through technology. With a culture that celebrates innovation, diversity, and continuous learning, Datacom is one of Australia and New Zealand’s largest and most respected technology services companies.

We believe in the growth of our people. We offer a range of perks such as flexible working arrangements, social events, professional development courses, and a supportive work environment that encourages work-life balance.

You’ll have the opportunity to work on high-profile projects with leading organizations, solving complex challenges and delivering impactful solutions. Join us and be part of a dynamic, inclusive culture where you’ll grow your career while contributing to the success of clients across various industries.