Lead Risk Operations Specialist (Payments)

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

• Responsible for identifying, investigating, and mitigating transaction risk (i.e., high brand risk, prohibited activity). In addition, the individual contributor will ensure our partners are compliant with program standards through testing, monitoring, registrations and will support incremental improvements to Payment Services programs related to transaction monitoring.
• Responsible for planning, directing, and coordinating activities of an organization to ensure compliance with standards.
• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

How You’ll Do It

• Maintains documentation of compliance activities including complaints received and investigation outcomes.
• Conducts and directs internal investigation of policy issues.
• Identifies issues that require follow-up and investigation.
• Escalates violations of policies through appropriate channels

Qualifications You’ll Need
The Basics

• Bachelor's Degree in Social Sciences or related field
• 4+ years of experience in Financial services, or related experience
• In lieu of a degree, 6+ years of experience in AML, Fraud, Legal, Regulatory Compliance, Financial Analysis, or related experience

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily remain in a stationary position.
• No required movement about the work environment to complete the major responsibilities of the job.
• Primarily performed indoors in an office setting.
• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
• Ability to communicate verbally.; Ability to communicate in written form.
• Travel up to 10% of the time.

Bonus Points If You Have

• 6+ years of experience in AML, Fraud, Legal, Regulatory Compliance, Financial Analysis, or related experience
• Investigations & documenting experience in Payments
• Excellent communication skills- verbal and written
• Experience handling/pulling data
• CAMS Certification, other Compliance, Fraud, Audit or related certification

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

#LI-BP1 #Remote

Application Deadline:

Compensation:

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.