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Business Analyst

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Canada

Offer summary

Qualifications:

Bachelor's degree in Computer Science or equivalent., 4+ years experience in IT product management and business analysis., Experience working with API and SFTP integrations., Certified Scrum Master (CSM) is an asset..

Key responsabilities:

  • Develop detailed specifications and requirements.
  • Manage communications between stakeholders.
Crawford & Company (Canada) Inc. logo
Crawford & Company (Canada) Inc. Insurance Large https://www.crawco.ca/
1001 - 5000 Employees
About Crawford & Company (Canada) Inc.
Crawford & Company (Canada) Inc. is an independent adjusting firm specializing in claims and risk management for over 80 years. Throughout Canada we have a branch network of more than 60 locations ensuring that we are able to provide coast-to-coast service to our clients. As a global enterprise we have an extended network of more than 700 locations spanning across 70 countries; we offer global capabilities combined with local expertise to provide a broad suite of customized solutions. As a leading organization in our field, we have expanded on the depth and breadth of our service offerings to meet the evolving needs of our clients. Our vast portfolio of service offerings positions us well to be the “single solution” provider to our clients, which include claims management, insurance technology, consulting, professional services, and vendor management programs. Crawford’s services are designed specifically to address the wide-ranging needs of our clientele and benefit them in the following ways: centralization of business services and data management, consistency in quality and delivery of service, increased cost savings as well as providing a primary point-of-contact
See more Crawford & Company (Canada) Inc. offers

Job description

Why Crawford? :

2024-26392

People taking care of people. It’s that simple. We are looking for passionate and compassionate people to join our team to help deliver on our purpose to restore lives, businesses and communities. Built on a foundation of over 80 years of unmatched global expertise and fueled by industry-leading technology, we are at the forefront of change. When you join Crawford & Company, you become part of a global network of professionals working together in over 70 countries with the common purpose to help people through what might be one of the most difficult times in their lives.

 

At Crawford, you are empowered to grow, emboldened to act and inspired to innovate. Do you have the courage, drive and empathy to make a real difference? Then we want to hear from you. Learn more at www.crawco.ca.

What We Offer : - Employee centric benefits including Group RRSP; health, dental, and life insurance; Employee stock purchase plans; Tuition reimbursement and so much more. - Ongoing training and development. - Agile working environment with options forremote, in office or hybrid work arrangements. - Dress for your day policy promoting a relaxed dress code. - Career advancement potential locally, nationally and internationally. We have more than 700 locations in 70 countries. Position Summary:

We are currently recruiting for a Business Analyst to join our team in Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.

 

Responsibilities:
  • Develop detail specs and requirements including prototypes for client review and approval.
  • Work closely with our UX/ UI designer to create prototypes
  • Perform design review meetings to validate requirements
  • Create documentation on process and gap analysis, design of new functionality; and product testing.
  • Work with the team to manage daily SCRUM meetings
  • Develop Test / Acceptance Criteria for Sprints
  • Define user stories and milestones for delivering project planning
  • Complete integrated system testing when new features are implemented to validate acceptance criteria
  • Manage communications between stakeholders including business development, operation team and clients
  • Contribute to strategic planning and product roadmaps

 

Requirements:
  • 4+ years experience in IT product management and/or business analysis
  • 4+ years of experience working with API and SFTP integrations
  • 4+ years of experience working in an Agile/ Scrum environment
  • Experience with application configuration within a project environment
  • A Bachelor's degree in Computer Science or equivalent.
  • Certified Scrum Master (CSM), is an asset
  • Project Management Professional (PMP) Certification is an asset
  • Knowledge of Java, JavaScript, HTML, XML and CSS
  • Ability strong analytical and problem solving skills, and attention to detail.
  • Clear, concise and effective communication ability.
  • Strong customer service work ethic and attention to detail.
  • Exceptional time management skills.
  • Occasional (international) travel is a requirement for this position
Additional Information:

We thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted.

 

Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.

 

Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford’s own policies. We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. If you have an accommodation need, please email resumes@crawco.ca as soon as possible to make appropriate arrangements.

 

#LI-Remote

#LI-CD1
#LI-RT1

Required profile

Experience

Industry :
Insurance
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

API DesignAgile ProjectsBusiness AnalysisJava (Programming Language)HTML5JavaScript (Programming Language)Java XMLCSS CodesApplication SettingsProduct ManagementProject Management Office (PMO)

Other Skills

  • Problem Solving
  • Communication
  • Analytical Skills
  • Time Management
  • Customer Service
Are you interested?

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