WellSky is seeking a Clinical Consultant II to join our Blood and Biotherapies team. As a Clinical Consultant, you will act as the clinical expert to ensure project success, satisfaction of contractual obligations and transition of clients into a post-implementation client experience program during the professional services engagement. As a Clinical Consultant, you will play a pivotal role in bridging the gap between clinical workflows and software functionality, leveraging technology to enhance clinical care delivery, improve patient outcomes, and drive innovation in healthcare settings.
A day in the life!
You will be responsible for the following:
- Collaborate with project managers, project teams, and client personnel to complete implementation tasks through the lifecycle of the project
- Analyze existing clinical workflows to identify the current state of the client's operation. Gather data, document processes, and collaborate with team members to gain insights into workflow challenges
- Engage with providers to review requests and offer recommendations based on proficient knowledge of clinical workflows that will ultimately enhance patient care, treatment plans, and health outcomes
- Provide hands-on training to designated client members, guiding them through the software's functionalities and features to ensure proficiency in utilization
- Using foundational industry compliance knowledge, follow established practices and guidelines, to ensure the implementation of clinical solutions abides by regulations and standards.
- With support of management, offer consultation that requires review of a variety of factors for software configurations, understand software functionalities, troubleshoot technical issues
- Maintain compliance with WellSky HIPAA Privacy and Security Practices and all required regulatory processes
Do you have what it takes?
Required Experience:
- Bachelor's degree in a related field or equivalent experience
- Clinical credentials for care setting; MLS, CLS CT, SBB, etc.
- 2-4 years relevant experience in a blood bank, blood center, or clinical lab environment
- Transferring knowledge in workplace or classroom or instructional settings
- Confidence in delivery of training, leading of project meetings, and following up on all known tasks and issues
- Able to travel up to 75%
Do you stand above the rest?
Preferred Experience:
- 1 to 2 yrs experience using clinical software and working on a core team implementing software
Additional job expectations applicable to this position include:
- Willingness to work additional or irregular hours as needed
- Working in accordance with corporate and organizational security policies and procedures
- Performing other responsibilities as assigned
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
- Excellent medical, dental, and vision benefits
- Mental health benefits through TelaDoc
- Prescription drug coverage
- Generous paid time off, plus 13 paid holidays
- Paid parental leave
- 100% vested 401(K) retirement plans
- Educational assistance up to $2500 per year
