Partner Acceleration Executive

Partner Acceleration Executive (PAE) is responsible for implementing a cohesive business development strategy to drive profitable growth through Technology Service Distributors (TSDs) and National Partners. The candidate will drive sales opportunities, marketing campaigns, and complex strategic initiatives that further develop NICE partnerships.

The TSD Partner Acceleration Executive will work closely with cross-functional leadership teams to execute corporate strategy for new growth.  The PAE is also responsible for maintaining and progressing long-term relationships at all levels throughout each of the assigned TSDs and National Partners.  Partner Acceleration Executives will create business plans, execute marketing plans, develop Quality Business Reviews (QBRs) from concept to final deliverables, while working closely with cross-functional members to build and execute strategies to enable the achievements of the business goals.

Major Functions and Core Responsibilities

• Establish and manage relationships with existing TSDs to determine goals for growth and development
• Develop joint business plans and execute programs and initiatives that drive growth
• Achieve quarterly and annual targets for revenue growth, pipeline creation and bookings
• Serve as conduit to resources from Sales, Marketing, R&D, Engineering, and Executive leadership to achieve growth
• Document and present joint business plans that align to growth strategies
• Lead Training and Enablement for partners on NICE products, services, and Go-To Market
• Monitor and Analyze partner performance to identify, document, and track opportunities for continuous improvement
• Leverage established support and management processes to escalate and resolve issues in a timely manner
• Drive TSD strategy by thoroughly understanding industry trends, innovation, and market commercials relevant to partner ecosystem.
• Attend and participate in TSD events relevant to assigned partners
• Perform other duties as assigned

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment

Education Requirement 

• Bachelor's degree in business, Sales, Marketing, related field or equivalent work experience required.

Experience Requirement 

• 3-5 years of technology sales experience, channel, and marketing
• 5+ years in the partner channel with a proven track record of successfully managing these partnerships
• 5+ years previous experience in contact center software or associated industry
• Experience working with national/global partners
• Proven track record of achieving targets and goals
• Enterprise business and SDFC knowledge
• Exceptional project management skills
• Ability to manage multiple competing priorities
• Exceptional written and verbal communication skills
• Excellent interpersonal skills with the ability to effectively listen to quickly assess a situation and then convey thoughts and ideas in a clear and concise manner
• Strong presentation skills – Must possess the ability to sell and effectively build credibility in front of all levels of management, including an executive audience
• Analytical and Quantitative abilities required – Must be able to interpret and explain financial and statistical information
• Broad knowledge of Sales and Marketing
• Detail oriented, but able to digest the critical elements of a situation a provide resolution
• Ability to multi-task in a challenging environment while maintaining a high level of responsiveness