Marketing Operations Manager

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in filing service of legal documents. We are growing and are looking for talented new team members to support our growth and solve exciting challenges! We are a team of over 400 with offices in Los Angeles, Phoenix, Oklahoma City, Brooklyn, Chicago, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 40 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.

Job Overview: 

Are you passionate about marketing operations and enabling a team to accelerate growth? ABC Legal is seeking a talented and experienced Marketing Operations Manager with unique opportunity to play an influential role in a rapidly growing business.

In this role, you’ll ensure our marketing database is pristine, our campaigns are impactful, and our strategies are data-driven. You will support our team across digital, field, and customer marketing, lead management, acquisition, and analytics. You will oversee and manage the Martech stack with a focus on HubSpot for marketing automation, user management, and reporting.

If you’re a detail-oriented marketer with a passion for data and process optimization, join us in driving our brand’s growth. This position is remote, must be located in the United States. 

Key Responsibilities as the Marketing Operations Manager:

• Administer the HubSpot marketing automation system, including workflows, emails, landing pages, and list imports.
• Assist in the execution of marketing campaigns using automation and data personalization.
• Implement and maintain NPS and CES scoring and workflows
• Support onboarding new employee users providing training and assisting with integrations
• Provide technical troubleshooting and support for all teams in HubSpot.
• Maintain database hygiene, perform data migrations, and augment the information available across records.
• Develop relationships and processes with revenue team and other stakeholders to identify and address reporting requirements.
• Think creatively to determine how to streamline processes and improve the overall efficiency of the organization and the automations of departments.
• Define, measure and leverage KPIs to consistently improve.

Qualifications that make you a great fit for the role:

• Bachelor’s degree in Business, Marketing, or a related field
• 3+ years’ relevant experience in marketing operations / B2B technology products or services.
• Experience with HubSpot Marketing Automation & CRM; HubSpot Certification Preferred
• Experience in HTML + HubL development of website pages and HubSpot modules
• Not afraid to try new things – driven to constantly improve results.

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

• Comprehensive Medical, Dental, and Vision coverage
• Competitive salary package
• 401(k) retirement plan with 5% matching
• Orca Card / Transit Stipend
• 10 paid holidays a year
• Referral program
• Work from home flexibility
• Starting Pay: $70,000 to $90,000 

Schedule: Full-time, Monday through Friday, Remote