Payroll Advisor, North America

About us

Ocado Group is a UK-based company that is one of the world's largest dedicated online grocery retailers, we also operate our own grocery and general merchandise retail businesses under Ocado.com. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million dollar Customer Fulfilment Centers (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery via our local partner Kroger.

In this fully remote role, we are looking for someone based in Canada or the United States, ideally based within the Eastern or Central timezone. 3+ years of experience with US payroll is a must.

What You Will Do

The nature of the position involves actively participating across all levels of the organization.

• Payroll Team 
• Employees/Customers
• HR/ Group Operations
• Team Managers and Heads of Departments 

Daily Payroll Advisor roles may involve:

• To ensure that the Group’s US payroll function is “best in class” and that all payroll processes are robust and the control environment is strong
• Manage external payroll relationships and continually monitor the service provided and resolve any issues that may arise.
• Being a multi-tasking guru: Responding to internal and external questions and queries in a timely and thoughtful manner
• Direct management of the accurate and timely processing of all salaries and benefits for employees.  
• To support the payroll team in delivering agreed SLA's across the business through providing a consistent, timely and cost-effective service to our internal colleagues. 
• Provide support to the team through periods of change and challenge
• Liaise with stakeholders within the business
• Ensure compliance with the latest legislative requirements
• Ensure the payroll team adapt a customer-focused approach with all transactional enquiries and assist in the completion of the final year-end reports
• Liaise with relevant tax authorities and other government mandated institutions
• To assist in the maintenance of effective internal, external and SOC audit controls in relations to business payroll processing, completing the necessary reporting and documentation
• Lead contacts on payroll impacted projects, internal and external audits and be the source of expert advice for the payroll team and wider business on all aspects of payroll processing and legislation including offshore legislation
• Maintain a strong relationship with the payroll provider

Who you are:

To qualify for this position, you must meet the following requirements:

• 5+ years of full cycle US payroll processing experience to include all facets of the payroll process.
• Bachelor’s degree (preferably Accounting, Finance, or Business Administration) or related educational experience and/or equivalent professional experience
• Current American Payroll Association certification (CPP) is required
• Must be familiar with federal and state taxation 
• Superior Excel/Google Sheets skills
• Experience processing payroll with a PEO (TriNet or ADP experience ideal)
• Experience working with Benefit providers to ensure all taxable benefits inputs are correct
• A strategic thinker
• Must have a high level of confidentiality
• Assist in creating payroll compliant policies and procedures

Additional competencies:

• Outstanding interpersonal and organizational skills.
• Proactive in your approach to improving and providing effective and efficient support of all HR activities.
• Excellent written skills, the ability to draft/make amendments to contracts & communicate internally & externally
• Being able to meet tight deadlines and the ability to understand complex procedures.
• Self-motivating and has a proactive approach.  
• Passionate about what they do and able to demonstrate this.
• Excellent interpersonal skills and possess the ability to communicate and build relationships effectively with key stakeholders at all levels across the business – internally and externally.
• Able to take direction and work as part of a team, as well as working on own initiative.
• Customer-centric approach & focus on a positive experience for candidates & employees alike
• Highly organized with a natural ability to prioritize.
• Able to work in partnership and liaise with other professionals at team level.

Location: US or Canada Remote (ideally in Central or Eastern time zone)

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