Strategic ERP Alliance Manager

For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers' business to help them level the playing field, run day-to-day operations more efficiently, and free them up to focus on what matters most. It’s how business gets done.

Who is ECI?

At ECI, our mission is to enable the entrepreneurial spirit of small and medium-sized business owners. But ECI doesn’t simply deliver amazing software solutions; we also have an award-winning company culture.

• We offer competitive benefits focused on employee well-being, including paid volunteer time off!
• We have been named by Achievers on its prestigious 50 Most Engaged Companies To Work For list for the last five years.
• We have received international recognition for our high levels of employee engagement through Certification as a Great Place to Work six years in a row.
• Our culture of creativity, innovation, and leadership has garnered over a dozen International Business Awards (Stevie®).
  
  

Come join a worldwide team with a strong culture of inclusion, professional development, and collaboration.

To apply for this position, please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position. Applications without a resume will not be considered.

Job Description

Reporting to the Senior Vice President of Sales - Manufacturing, the Strategic ERP Alliance Manager will play a pivotal role in building and nurturing strategic alliances with ERP partners across three ERP portfolios of ECI’s Manufacturing Division. This role will involve driving partner-influenced and referral programs to achieve business growth and ensure seamless integration with our core values. The successful candidate will work closely with the leadership team and cross-functional units to develop and execute go-to-market strategies to positively influence selections by decision-makers across 3rd party partners and consultants in the batch & process and discrete manufacturing industries, while also identifying and expanding partnerships with relevant trade association within the industry. This role is remote and located in the U.S.

Primary Responsibilities

• Strategic Partnership Ownership: Take ownership of relationships with assigned strategic ERP partners, fostering collaborative engagement, and further strengthening the relationships and developing initiatives for mutual growth.
• Strategic Partnership Growth: Identify, nurture and solidify new relationships and partnerships with ERP partners ranging from 3rd party consultants to involvement with securing memberships with strategically important trade associations.
• Sales Targets: Dynamically manage the 3rd party relationships to deliver optimum results ensuring partner success and excitement, while successfully delivering monthly/quarterly sales targets to drive revenue growth and meet/exceed financial objectives.
• Annual Business Strategy Development: Work closely with assigned strategic ERP partners to set the annual business strategy. Collaboratively define goals, objectives, and execution plans to achieve business targets, ensuring alignment with our core values.
• Partner Governance: Implement effective partner governance measures to maintain a structured and productive partnership. This includes regular check-ins, performance assessments, and strategic adjustments to maximize partnership outcomes.
• Performance Monitoring: Continuously monitor partnership performance, tracking key metrics and leveraging data insights to make informed decisions that drive mutual success.
• Collaboration with Direct Sales Organization: Collaborate closely with the direct sales organization to ensure that partner referral leads are followed up on and measured. Foster a streamlined and effective process for lead management and follow-up to maximize conversion rates.
• Cross-Functional Collaboration: Collaborate with cross-functional teams to ensure the seamless execution of strategic initiatives, ensuring they align with partner strategies and contribute to the overarching goals.
  
  

Qualifications

• 3+ years of strategic alliance management experience (Manufacturing industry experience strongly preferred), including a proven track record of developing and nurturing partnerships with ERP partners.
• Strong sales and business development expertise, with at least 3 years of experience driving revenue growth through partner-driven channels.
• Outstanding verbal and written communication skills, with the capacity to articulate complex ideas clearly and concisely.
• Proficiency in negotiation, financial acumen, and analytical skills, which are vital for partnership success.
• Ability to travel up to 25 - 30%.
  
  

In addition to our competitive salary and award winning culture, we offer an excellent benefit package. We even offer our employees a day off to serve their community! Our company core values are our “CODE”: Crave Greatness, Own the Outcome, Deliver Awesome and Embrace Community.