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Placement Advisor

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

Bachelor's Degree required, Master's preferred, 2-4 years in customer service or metrics-driven roles, Experience with social service agencies is a plus, Comfortable communicating via phone and email.

Key responsabilities:

Manage the placement process for online graduate students
Research and develop new placement opportunities, collect and review documentation

Noodle Education Scaleup https://highered.noodle.com/

201 - 500 Employees

See more Noodle offers

Job description

Noodle is higher education’s leading strategy, services, and technology partner. We develop infrastructure, provide life-changing learning experiences, and grow the awareness of and the enrollment in some of the best academic institutions in the world. Our vision is “to empower universities to change the world.” We achieve this vision by offering our university partners various products and services that help them be more resilient, responsive, efficient, and interconnected.

The key role of the Placement Advisor is to secure and schedule sites for students to complete their clinical experiences in line with university requirements. The ideal candidate is a self-driven individual who can effectively manage the placement process for online graduate students across the country. In addition, the Placement Advisor will be communicating with students on a regular basis during the placement process. This is a fast-paced, metrics-driven position that requires availability within the hours of 8am-5pm EST.

As our Placement Advisor, you will:

Manage the placement process for graduate online students

Research and develop new placement opportunities with community agencies in different regions of the country

Collect and review all required documentation from prospective sites to ensure compliance under university requirements

Match students with agencies by effectively balancing the goals and expectations of the student’s personal interests, the university program’s requirements, and the site’s qualifications and resources.

Meet key performance indicators (KPIs) of weekly activities and timing of matching students

Ensure students' success through on-time placement

Provide excellent customer service and professional communication with students, placement sites, University Partners, and other members of the placement team

Work within a CRM (Salesforce) to document all communication and maintain an up-to-date network of sites and their associated requirements

You have:

A Bachelor’s Degree. Master’s Degree or other advanced degree preferred

2-4 years of work experience providing customer service and/or in a metrics-driven environment

Availability between the business hours of 8am-5pm EST is required

Previous experience working with social service agencies, medical facilities, or healthcare organizations is preferred but not required

Comfortability communicating and establishing rapport in a professional manner via phone and email

Noodle Benefits:

Work from the comfort of your home office!

Great compensation package!

401K + match, bonus potential, and equity opportunities

Tools you need on us! Mac is our computer of choice

Our insurance plan offers medical, dental, vision, short- and long-term disability coverage, plus supplementals for all employees and dependents

Paid Parental Leave

Pre-tax commuter benefits

3 weeks paid vacation + 10 paid holidays + paid sick leave

Monthly gym stipend and Membership to premium medical services like Eden Health

Monthly mobile connectivity stipend

Access to mental health services like Ginger and Talkspace

Annual education stipend for lifelong learning

Growth - we pride ourselves on creating environments where employees can be themselves and grow within and around the company

At Noodle, we hire people who will help us change the future of online education. Even if you don't think you check off every bullet point on this list, we still encourage you to apply! We value both current experience and future potential.

Noodle is committed to creating a welcoming and inclusive workplace for everyone. We value and celebrate our differences because those differences are what make our team shine. We hire great people from different backgrounds, not just because it's the right thing to do, but because it makes us stronger as a whole. Women, people of color, LGBTQIA2S+ individuals, and members of other underrepresented groups are strongly encouraged to apply. Noodle is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status.