Implementation Project Manager (Remote)

We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions. 

The Implementation Project Manager leads external clients in the implementation of technical program solutions, including discovery and requirement gathering, ownership of the project scope documentation and overall project schedule. The Implementation Project Manager will work closely with the Digital Solutions and Implementation organization, cross-departmental stakeholders and the client to deliver best-in class technical solutions.

Responsibilities:

• Owns the overall scope, schedule, risk assessment of program implementations
• Ensures on time and on budget delivery
• Collaborates with cross-departmental stakeholders to ensure milestones are met by keeping team focused and accountable
• Builds strong relationships with external stakeholders through clear, concise, and consistent communication 
• Understanding and ability to communicate technical details to both clients and internal stakeholders
• Collect project assets and information from end users and cross functional teams to upload/configure into systems accurately and timely
• Identifies, recommends, and creates process documentation for internal resources and end users
• Organize, execute and recap internal meetings and client conversations to set action items and upcoming deliverables
• Communicates project status to upper management on a regular weekly cadence
• Relies on extensive experience and judgment to plan and accomplish goals
• Develops solutions to a variety of problems of moderate scope and complexity; refers to policies and best practices for guidance 

• Bachelor's degree (B.A.) from a four-year college or university in communications, business or a related field, or the equivalent combination of education and experience
• 2+ years related experience with managing mid-level to large projects 
• Experience managing projects related to eCommerce is highly desirable
• Proficiency in Microsoft Office Products; including Outlook, Word, Excel, PowerPoint, SharePoint, OneDrive, OneNote
• Able to understand technical details and clearly communicate between the client and technical resources
• Excellent written and verbal communication skills
• Experience composing executive-level communication
• Proven ability to provide outstanding customer service for internal and external clients
• Demonstrated ability to work in a collaborative team environment with a dynamic range of people
• Detail oriented, with strong organizational skills to manage continuous change
• Flexible and adaptive with a positive “can do” attitude
• Ability to make independent decisions with little supervision while managing resources prudently
• Ability to deal with sensitive situations with tact and proper judgment under pressure
• Able to effectively provide, receive, and respond positively to constructive feedback
• Ability to proactively seek out information, training, and other resources needed to facilitate continual professional development necessary to be successful in this position
• Proven ability to work independently and take ownership, responsibility, and the initiative to complete tasks on a timely basis
• Regular and predictable attendance is an essential function of this position

Preferred Skills:

• Confluence and JIRA proficiency is preferred
• Smartsheet proficiency is preferred

Compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to HALO at the time of the posting and does not include any potential benefits, however, such information will be provided separately when appropriate. The estimated base salary range for this position is between $60,000 - 70,000 USD annually.

More about HALO

At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry.

• Career Advancement: At HALO, we love promoting from within. Internal promotions have been the key to our exponential growth in the last few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO's influential global network, leadership experiences, and diverse thinking.
• Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday's limit. Diversity is the source of our creativity and we thrive when each of us contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable.
• Recognition: You're going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you'll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands.
• Flexibility: We pride ourselves on flexible schedules that help you find a balance between professional and personal demands. We believe that supporting our customers is the priority and trust that you and your manager will find a schedule to achieve that priority.
• Stay well at HALO: At HALO, we have benefits that support all parts of your life and to find a work-life balance custom to you. We offer nationwide coverage for Medical, Dental, Vision, Life and Disability insurance, and additional Voluntary Benefits. Prepare your financial future with our 401K Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.

HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at hr@halo.com. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.