Sales Development Representative, EMEA | 2025-039

About StarRez

StarRez, Inc. is the leading student housing and property management platform in the world.  Our cloud software solutions serve 1,300 institutions, in 25 countries, with over 3 million beds.  With a customer satisfaction score of 99%, many of the most prestigious Universities, Colleges and Property Managers across the globe rely on StarRez to transform their student residential experience.  Along with the recent combination of Adirondack Solutions and RMS, this growing scale enables even greater opportunities to expand community value through our product capabilities and services.  We provide opportunities for students and residents to Thrive! 

The Role

The Sales Development Representative is primarily responsible for the identification of new business opportunities within our EMEA market. This role will focus on our new license customers, has a strong focus on sales, and achieving pipeline generation goals. 

Role Specifics

• Work Location: Remote, UK
• Travel: 5% (The percent of travel is an estimation, and it could vary up or down based on business needs throughout the year.)
• Reporting Structure: Reports to the Director, Sales Development.

What You Will Own

• Identify updates to tools and new tools to improve results 
• Proactively generate new business leads and sales opportunities in the Higher Ed and Student Property Management (Proptech/PBSA) markets as priority 

• Generate new leads and build relationships through outbound sales activities  

• Manage and maintain a pipeline of interested prospects and engage account executives for next steps 

• Identify best practices to refine the company’s lead generation playbook 
  

• Utilize SalesForce, Gong, HubSpot, cold calling, social channels, LinkedIn Sales Navigator, email, and referrals to generate new sales opportunities 

• Identify prospect's needs, pain points, qualifying attributes, to move to demo/discovery sales phase with account executives 

• Build trusted relationships with prospects to qualify leads as sales opportunities 

• Research, find, and update prospective accounts and contacts to target outbound activities 
• Set up meetings or calls between prospective customers and account executives 
• Report to Director, Sales Development with weekly and monthly results, participate in team meetings and huddles 
  
• Consistently update, evolve, and identify new approaches and areas for improvement to ensure results 
• Understand products, solutions, value, and pain points

Required Qualifications

• Bachelor's degree 

• 1-2+ years of experience in a sales development role 

• Previous use of CRM system, in particular Salesforce

• Be self-motivated, disciplined, and able to work independently 

• Outgoing and engaging personality 

• Excellent attention to detail 

• Ability to successfully build rapport with stakeholders 

• Able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under pressure and with time constraints in a fast-paced team-oriented environment 

• Ability to prioritize tasks and set, manage, and meet deadlines 
• Knowledge of MS Office Suite products 

Preferred Qualifications

• Higher education housing experience is especially valuable, but not required 
• Previous use of StarRez software is useful, but not required 

Values and Attitudes

• Sales and relationship focused
• Structured, process minded 
• Takes ownership and pride in work 
• Proactive and takes initiative 
• Commitment and dedication to work within deadlines, follows through with tasks 
• Willing to ask for help, learn, and try hard 
• Enthusiastic and positive attitude, gets involved 
• Team player who is approachable, friendly and helpful 
• Adaptable and flexible  

Reasons to join our Team:

• A well-established, high-performance company that has been in business for over 30+ years
  
• A supportive team environment with emphasis on learning and development opportunities
• Our Promise: You will learn, grow, and be appreciated for your impact and contributions.
• Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement.
  

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.

Notice to external Recruiters and Recruitment Agencies:

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.