Data Quality Analyst

About Us

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

About The Team

Our Technology teams work collaboratively from different locations across the world on multiple eCommerce sites, mobile applications, and automated online auctions. We encourage and celebrate technical innovation and work with some of the industry’s leading technologies and tools.

Every day your work will make a difference in the way we run our business and the in the way customers interact with us.

Job Description

Data quality analysts monitor the quality of data from RB Global organizations make informed decisions. The Data Quality Analyst will examine complex data to optimize the efficiency and quality of the data being collected, resolve data quality problems, and collaborate with database developers to improve systems and database designs.

Responsibilities

Maintains the quality of the company’s enterprise customer data by identifying, comparing, deduplicating, and resolving data quality problems

Monitor Customer Relationship Management (CRM) user activity for customer account creation and maintenance to ensure adherence to data quality standards

Identify areas of improvement to achieve data quality

Develop and execute data cleanup measures

Determine the root cause for data quality errors and make recommendations for long-term solutions

Develop process improvements to enhance overall data quality

Create and maintain data quality process documentation

Maintain and keep the integrity of the Sales Territories System

Maintain the returned mail process

Test new CRM and user interface application enhancements for acceptance

Provide input to enhance CRM data quality and user acceptance

Perform other duties as assigned

Qualifications

At least 1-3 year's experience in a related role or industry

Thorough knowledge of Microsoft Office applications especially Word and Excel

Conscientious with a high degree of attention to detail

Exceptional verbal and written communication skills in English

Good organizational, time management, and task prioritization skills

Ability to follow instructions

Demonstrated ability to make sound decisions based on available information

Excellent research skills

Demonstrated ability to communicate instructions and concepts in a user-friendly manner

Typical Business office Environment