Sertifi is a leading technology company dedicated to helping businesses finalize business faster, providing a complete agreements platform for the Hospitality and Travel industry. Brands like Marriott, Topgolf, and AEG Worldwide trust Sertifi to efficiently and securely sign documents, exchange card authorizations, and complete payments with their customers. Sertifi's easy-to-use platform helps tens of thousands of businesses in more than 135 countries, with more than $5 billion in payment requests sent through the system annually. With decades of experience in Hospitality and Travel, Sertifi is building a network that gives guests and travelers across the globe a great experience from the start.
The Regional Business Development Representative will be focused on the Hospitality vertical. They are responsible for assisting Sales management with various administrative tasks that include, but not limited to, the following:
Assist in monthly report preparation, research target information, using current data analytics platform, work with Regional Sales team members to update account, contact, and opportunity information in Salesforce, help execute on various Sales projects, and perform assigned tasks on a daily/weekly/quarterly/annual basis.
The ideal candidate will also have stellar writing skills and creative flair. It is important that the RBDR has strong internal relationships through the Sertifi organization and is unafraid to reach out to our hospitality customers.
This position reports to the VP of Sales.
Challenges You’ll Tackle
- Perform accurate and timely data entry and validation to support enterprise sales strategy
- Receive and make telephone calls and create email correspondence, directing appropriately to properties assigned to corporate brands and management companies. Weekly average 200+ outreach
- Perform administrative duties to support the enterprise team including scheduling meetings, demonstrations, webinars and team reporting on a weekly basis. Weekly average setting up 3-5 demonstrations
- Learn all Sertifi solutions and be able to demonstrate solutions online with customers and prospects
- Contribute $500 Monthly Recurring Revenue to the Enterprise team sales goals
- Provide administrative and business support to the enterprise sales team to drive sales revenue and retain existing customers, including contact research based on assigned accounts
- Collaborate with sales leadership and the marketing team to create relevant sales materials and resources for all enterprise accounts, including email content and cadences
- When needed, initiate communication and identify key decision makers through a mix of research, cold calling and emailing on a project basis
- Manage and follow up with leads from trade shows, webinars, website, etc.
- Coordinate/create special reports and projects when necessary and as assigned by the enterprise and sales management team
- Work closely with designated enterprise account team on target accounts and create new opportunities via prospecting and follow up, on a project basis, including creation of a quarterly Sales Plan that aligns with the Account Manager and Account Executive plans.
- Other duties as assigned, ability to travel on occasion as needed
- Interacts on a daily basis with VP of Sales, AM, and AE
- Attend interactive weekly meetings with the enterprise sales team - take, distribute and file meeting minutes as needed
- Perform special assignments and duties when necessary and requested
What You Need to Succeed
- Associate’s or Bachelor's Degree in Hospitality Management, Business Administration, Marketing or similar preferred.
- Previous experience in the Hospitality industry, sales administration, or a similar role.
- Exceptional interpersonal and customer service skills.
- Strong technical skills, including Salesforce.com, GoToMeeting and Office 365.
- High energy, self-motivated, and ambitious personality.
- Represent Sertifi in a positive and professional way in all interactions.
- Ability to build professional trust and respect.
- Proven record of sound judgment.
- Advanced knowledge of administrative record keeping.
- Familiarity with sales reports and sales records.
- Ability to take initiative and work well independently or as part of a team.
- Proficiency with word processing and spreadsheet software.
- Comfortable cold-calling and prospecting as needed.
- The ability to assess client needs and articulate attainable solutions is essential
- Excellent communication skills, organizational skills, and integrity
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to type, use computer, phone, cell phone and other office/home office equipment/technology. Must be able speak, see and hear. Must be able to remain in a stationary position for prolonged periods of time.
What’s in it for you:
You will work in a collaborative environment that welcomes new ideas and allows you to make an immediate impact on the team. Additionally, we offer great benefits such as: Competitive salary, Unlimited PTO, medical/dental/vision insurance, short-term and long-term disability insurance, 401k with company match, paid parental leave, life insurance, pre-tax Transit Benefit Program.
Sertifi is proud to be an Equal Opportunity Employer. Sertifi is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. All individuals seeking employment at Sertifi are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other basis forbidden under federal, state, or local law
