Senior Collections Specialist

Contemporary Staffing Solutions (CSS) is seeking a Sr. Collections Specialist for a remote, temporary-to-permanent role offering up to $24/hour. This position is responsible for overseeing collections processes to ensure timely payments and maintain healthy accounts receivable. The role involves close coordination with internal teams and external clients. (Must be located in Central or Eastern time zones.)

Key Responsibilities:

• Follow established collections policies to meet accounts receivable goals, sending notices and following up on overdue payments.
• Collaborate with Client Services to resolve billing issues and update client communications.
• Work with external agencies on escalated accounts, negotiating payment plans or settlements.
• Maintain accurate records of collections, review reports, and ensure efficient handling of account status updates.
• Assist with payment processing, fee applications, and issue credit memos for bad debts.
• Support the month-end close process and participate in special projects as needed.

Qualifications:

• Must be located in Central or Eastern time zones.
• Associate’s degree in accounting/finance (preferred) or equivalent experience.
• 3+ years of collections/accounts receivable experience, preferably in financial services.
• Proficiency in Microsoft Office, especially Excel and Outlook.
• Strong communication, organizational, and interpersonal skills.
• Ability to work independently and within a team in a fast-paced environment.

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.