Match score not available

Unlock Premium Benefits Today!
🚀 Elevate your career with priority access.
Stand out to top recruiters with Jobgether Priority Access:
  • ✅ Top Match: We help you identify job offers where you're a perfect fit.
  • ✅ Exclusive Referral Service: Connect directly with recruiters as a Jobgether Certified Premium User.
  • ✅ Personalized Feedback: Receive feedback and expert guidance on applications, and have your profile manually reviewed.

Start Your Free Trial Now!

Start my free trial

Executive Assistant (Technical Support) - ZR_17703_JOB

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Australia

Offer summary

Qualifications:

2 years in Tier 1 technical support, Familiar with Autotask PSA, Proficient in Microsoft 365, Experience with Datto RMM or similar tools, A+ certification or equivalent knowledge.

Key responsabilities:

  • Manage and organize the Director's inbox
  • Coordinate and optimize the Director's calendar
  • Compile and distribute departmental performance reports
  • Track priorities and support task management
  • Coordinate with vendors and manage project timelines
BruntWork logo
BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
About BruntWork
We create flexible, fully remote work opportunities in companies around the world. If you have the right skills and experience, you can work for any of our clients from anywhere with a good internet connection. You’ll gain great experience and have the opportunity to apply for jobs in a range of different roles and industries in Australian, New Zealand, US, Canadian and UK companies. We want our endorsed candidates and staff (top 5% of applications) to succeed, so we’ll help you with interview guidelines, tips on working with clients and support finding your dream job among our many remote work opportunities.
See more BruntWork offers

Job description

This is a remote position.

Schedule:
  • Mon- Fri
  • 8 AM to 5 PM EST
  • 40 hours per week
  • 1 hour unpaid break
Seeking a highly skilled and organized Executive Assistant to support our Director of Operations. The Director oversees multiple managers within the service and project divisions, with responsibilities for effective IT support, project execution, and cybersecurity solution delivery to our clients. Reporting directly to the company owner, this role supports a fast-paced, dynamic work environment where organizational and technical skills are paramount.

Key Responsibilities
    • Communication & Organization:
        ◦ Manage and organize the Director’s inbox and handle email correspondence on their behalf, ensuring prompt follow-ups.
        ◦ Coordinate the Director's calendar, ensuring all scheduling needs are met while optimizing time management.
        ◦ Take detailed, actionable notes during meetings and promptly update relevant stakeholders.

    • Data & Reporting:
        ◦ Compile, track, and update metrics related to departmental performance.
        ◦ Generate, refine, and distribute reports that help the Director make informed operational decisions.

    • Task Management:
        ◦ Track priorities, follow up on delegated tasks, and set up checklists to ensure timely completion.
        ◦ Support the Director by acting as a point of contact for client and employee communications, addressing requests efficiently.

    • Vendor & Internal Coordination:
        ◦ Coordinate with vendors on the Director’s behalf, handling requests, invoices, and receipt follow-ups.
        ◦ Manage project timelines and schedules, and support inter-departmental communications.


Requirements
    • Technical Skills:
        ◦ Minimum of 2 years in Tier 1 technical support, with a strong understanding of IT environments and processes.
        ◦ Minimum of 2 years working with Autotask PSA, ensuring familiarity with ticketing and service automation workflows.
        ◦ Proficiency in Microsoft 365, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.

    • Organizational Skills:
        ◦ Exceptional organizational skills with strong attention to detail and accuracy.
        ◦ Proactive in managing deadlines, follow-ups, and prioritizing tasks in a fast-paced setting.

    • Experience with Datto RMM or similar remote monitoring and management tools.
    • A+ certification or equivalent technical knowledge.
    • Project management experience, ideally in an IT support or MSP setting.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Technical SupportProject ManagementTask ManagementMicrosoft 365Vendor ManagementAutotask PSA

Other Skills

  • Communication
  • Organizational Skills
  • Detail Oriented
  • Data Reporting
Are you interested?

Executive Assistant Related jobs

See more Executive Assistant jobs
Sign in or sign up with Google or LinkedIn