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Customer support

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Key responsabilities:

  • Support the sales team with quote requests
  • Assist in resolving customer complaints and problems
  • Update sales opportunities in Salesforce.com
  • Enter orders into the ERP system
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Hach
1001 - 5000 Employees
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Job description

  • Support Sales Team
  • Complete phone, email and voicemail quote requests, send to the territory manager and/or customer
  • Support bid process by researching, preparing and obtaining bid documents
  • Enter orders into the ERP system
  • Update sales opportunities in Salesforce.com
  • Assist with requests on pricing, shipping, availability questions, terms and stock information
  • Assist in resolving customer complaints and problems
  • Qualify leads


At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Analytical Skills
  • Verbal Communication Skills

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