HRSS In-Country Specialist - MENATI

Do you wish to be apart of a successful Human Capital & Technology team?

Are you passionate about Human Resource Operations?

Join our Human Capital & Technology Team

Our Human Capital & Technology Team provides HR support for client group Leaders, Managers and Employees on organizational and employee matters, as well as coaching, HR process expertise and other general HR activities.

Partner with the best

As a HR Shared Services Specialist, you will be responsible for executing on multiple HR processes. You will also be supporting the HR team, Managers and Employees across all HR service categories.

As a HR Shared Services Specialist, you will be responsible for:

• Executing one or more HR Operations process(s).

• Managing service delivery metrics and/or third-party supplier performance in relation to the assigned process(s).

• Driving increased productivity and compliance through process improvements, standardization and simplification within assigned area (s).

• Fostering a culture of customer service excellence and continuous process improvement by providing “Best in Class” customer service and advise on complex questions/requests from employees, businesses, and HR partners.

• Maintaining high standards of accuracy, timeliness, and quality to ensure compliance with relevant legal and Baker Hughes policy requirements.

• Developing effective relationships with stakeholders through strong interpersonal skills and proactive communication.

Fuel your passion

To be successful in this role you will have :

• Bachelor’s degree from an accredited university or college in related area.
• Minimum 2 years prior professional work experience in HR Shared Services (can include internships)
• Prior professional work experience in Egypt Social Insurance procedures.
• Language requirements (English and Arabic)

Desired Characteristics

• Previous experience in HR Operations, Benefits, or Global Mobility Services preferred
• Strong customer service focus, with the ability to anticipate customer needs with a high level of responsiveness
• Applies solid judgment ensuring integrity, compliance, & confidentiality
• Passion for continuous process improvement and simplification
• Strong analytical and problem solving skills with proven ability to organize and analyze data
• Demonstrated organization skills, attention to detail and accuracy
• Strong written and verbal communication skills with fluency in local language and English
• Work proficiency of French Language.
• Proficient with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Self-motivated and able to work independently or as part of a team environment.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Occasionally remote working from home or another work location

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Additional elected or voluntary benefits

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