Workers' Compensation Custom Underwriter II - Eastern Alliance

An exciting opportunity exists to join the ProAssurance family of companies!

Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance?

At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm—and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer operating in all 50 states, with in-office, hybrid, and remote job opportunities around the country.

This position supports our workers' compensation line of business, Eastern Alliance. For candidates located within a reasonable commuting distance of Falmouth, ME, we offer a hybrid work arrangement. We offer a remote work arrangement for candidates located elsewhere in New England.

Depending on qualifications of the selected candidate, we may fill the position at a different level.

Job Summary:

The primary responsibility of the Underwriter II to execute the strategic initiatives and financial goals of the Underwriting Department in support of the Company’s revenue and profitability objectives and overall business plan. This is accomplished through the sound decision-making process of performing new and renewal underwriting decisions and establishing effective relationships with agency partners. This position provides focused customer service and support for all commercial underwriting transactions within delegated authority, specifically focused on accounts within the Custom Business Unit book of business in support of the Company’s revenue and profitability objectives and overall business plan. Additional responsibilities include providing support for team building activities, profitability studies, program summaries and other special projects as assigned.

Essential Functions:

• 35% - Within approved authority, analyze and document risks for new and renewal business in support of the company’s underwriting objectives; independently makes decisions in support of profitability about accepting, modifying or declining all new and renewal business within the timelines set by regulatory and company guidelines.
• 20% - Perform functions necessary for the accurate, timely issuance of quotations, policies, renewals, endorsements, cancellations, non-renewals, risk management survey requests and required file documentation by working collaboratively with agency partners, Associate Underwriters and all internal colleagues.
• 15% - Cultivate and develop high quality company-agency and company-client working relationships by visiting and communicating with agents on a regular and timely basis as necessitated by business needs and company guidelines. Self-direct all agency management and relationship building activities and regularly conduct independent visits.
• 10% - Champion ecovery initiatives by working collaboratively with agents, clients, claims representatives and risk management consultants to insure proper return to work guidelines and procedures are established, followed and acceptable results are achieved.

Secondary Functions:

• 5% - Prepare for and attend bi-monthly team meetings to discuss adverse accounts, offer solutions for managing these accounts, and other relevant topics, including the dissemination of competitive information.
• 5% - Manage book of business and agency related results and concerns by monitoring reports and communications and facilitate collaboration between Underwriters, Claims, Risk Management and others as outlined in the Interdepartmental Communication Requirements document.
• 5% - Review monthly reports, individual results and goals and implement necessary changes to ensure strategic initiatives and operational objective are being met.
• 5% - Continue professional growth and development through assisting with company projects, participating in company events, insurance industry functions and through self-study. Offer mentoring and guidance for assigned Associate Underwriter.

Knowledge, Skills and Abilities Required:

• Bachelor Degree in Business, Insurance, or related field is required. Eight years of industry related experience plus a CPCU, CIC or CRM designation can replace the Bachelor’s degree.
• A minimum of two years of insurance underwriting experience is required. Workers’ compensation underwriting experience and the active pursuit of professional development and insurance designations (CPCU, CIC, CRM, AU, ARM, AINS, etc.) is strongly preferred.
• Demonstrated proficiency in underwriting skills through achieving targeted financial and operational results.
• Demonstrated ability to earn underwriting authority and work independently.
• Proven ability to establish effective internal and external relationships.
• Basic working knowledge of loss sensitive plans.
• Ability to attend insurance and industry/business functions to promote and present a positive image of the Company.
• Proficiency in Microsoft Office computer applications; ability to learn new computer software applications.
• Advanced analytical ability, in order to analyze and interpret information; and make profitable decisions about risks.
• Attention to detail in processing policy information, establishing priorities, and meeting deadlines.
• Solid analytical and problem solving skills, including formulating logical and objective conclusions.
• Ability to assess the urgency and importance of a situation and take appropriate action.
• Ability to communicate effectively and professionally both verbally and in writing with various constituencies and at all levels; both in and outside of the organization including agency partners, outside customers and clients.

#LI-Hybrid

We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally.

For that reason, we partner with The Predictive Index (PI) – an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one’s work style. 

The position you applied to requires completion of two assessments prior to being scheduled to interview with a hiring manager. Completion of the assessments is not required in order for your application to be reviewed and to speak with a Talent Acquisition team member. These assessments are Behavioral and Cognitive (internal candidates will only receive the Behavioral assessment), and each assessment takes less than 12 minutes to complete.

After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox).

Position Salary Range

The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role.

Build your career with us and enjoy access to a best-in-class benefits program.