Mental Health Professional - Italy (Chat Therapy Professional)

About us

ifeel is a mental health and well-being platform designed to provide users with tools, resources, and support for emotional and psychological well-being.

We aim to improve access to mental health care through a combination of technology and professional psychological support. Our platform offers personalised therapy solutions, including chat and video therapy, self-care tools, and data-driven diagnostic systems to help users identify mental health issues and connect with appropriate resources.

With a diverse global network of licensed mental health professionals, we have supported over 1 million people across 50 countries. Trusted by top companies like Glovo, Axa Partners, Cabify, and H&M, we are dedicated to making mental health care accessible and impactful for both individuals and organizations around the world.

Make a Difference with ifeel

As a collaborator, you will have the unique opportunity to impact individuals’ lives positively. You’re not just joining a team; you’re becoming part of a supportive community that values well-being and personal growth.

We are committed to fostering a culture where mental health is prioritised and openly discussed!

Behind the scenes, our dedicated triage team welcomes every new user and ensures they are paired with the right professional based on their individual needs and preferences. This personalised approach allows you to focus on what you do best—providing quality care—while we handle the logistics of client matching.

Ready to take the next step in your professional journey? Join us at ifeel and become a vital part of a platform dedicated to advancing mental well-being for all.

Your role as a Mental Health Professional - Italy (Chat Therapy Professional) is essential in offering timely and effective support through chat therapy, enabling individuals to navigate their mental health challenges in a confidential and supportive way.

Responsibilities

• Provide chat-based therapeutic support to clients, addressing a variety of mental health concerns.
• Engage with patients to continue the therapeutic process, encouraging progress and commitment.
• Create a safe and trusting environment for clients to express their thoughts and feelings.
• Utilize effective therapeutic techniques to guide clients towards resolution and coping strategies.
• Maintain detailed records of client interactions and therapeutic progress.
• Work collaboratively with a multidisciplinary team to improve overall client care.
• Engage in ongoing training and professional development initiatives.

Requirements

• Master's degree in Psychology, Social Work, or a related field.
• Licensed or accredited to provide chat or online therapy in Italy.
• Experience in providing therapeutic services in a chat or text-based format (desirable).
• Strong written communication skills and ability to convey empathy through text.
• Familiarity with mental health best practices and interventions.
• Proficient in using chat platforms and digital communication tools.
• Fluency in Italian and English; proficiency in additional languages is a plus.
• Availability to reply to client’s messages every day.

Benefits

• Cutting-edge E-Therapy Platform: Utilise advanced online therapy tools to assist clients effectively.

• Simplified Client Management: Focus solely on your clients' needs without the burden or the cost of marketing fees and websites. We send clients your way at no extra expense.
• Flexible Remote Work: Enjoy the freedom to choose your own schedule and work location.
• Fair Payment per Session: Receive payments for each session conducted, ensuring fair compensation for your valuable skills.
• Continuous Learning and Support: Access regular training and support to enhance your abilities and grow in your profession.
• Global Community: Engage with a diverse community of professionals worldwide, fostering collaboration and mutual support.
• Meaningful Impact: Make a real difference in a rapidly expanding environment.

We highly appreciate your interest. ifeel is an equal opportunity employer: all applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please keep in mind that due to the high volume of applications, we will notify shortlisted candidates only.

The information you share with us will be treated confidentially and used exclusively for evaluation and selection purposes. Your resume and other related documentation, following the applicable regulation, will be stored during the recruitment process and will be deleted within two (2) years from the conclusion of the process unless otherwise agreed. By submitting your application, you agree to the processing of your data in connection with this recruitment process.