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Service Technician, FleetConnect

Remote: 
Full Remote
Contract: 
Experience: 
Expert & Leadership (>10 years)
Work from: 
New York (USA), United States

Offer summary

Qualifications:

10 years of petroleum equipment technician experience required, High School or Technical School education preferred, 4 year college degree preferred but not required.

Key responsabilities:

  • Onsite installation of systems for customers
  • Coordinate onsite assistance and training
  • Troubleshoot issues and provide technical support
  • Maintain relationships and monitor customer satisfaction
  • Assist in data management and system upgrades
World Kinect Energy Services logo
World Kinect Energy Services Utilities (Electric, gas & water) XLarge https://www.world-kinect.com/
5001 - 10000 Employees
See more World Kinect Energy Services offers

Job description

At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

 

 

The Service Technician is essential to World Fuel Services (WFS) in order to deploy the FleetConnect system for fleet fueling customers. As more customers come on line this will become an even larger business component of WFS services as we integrate into Land and Marine, leading to more fuel contracts. As the exclusive national distributor for airport operations, and now global distributor for Land and Marine as well, we will be responsible for sales and service of this product. 

10 years of petroleum equipment technician experience required

Major Responsibilities:

  • Onsite installation of FleetConnect/FlightConnect  systems
  • Region: Continental US to start with International implications
  • Coordinates with upcoming customers for onsite assistance
  • Implement software upgrades at trucks and pedestals
  • Provide onsite training for customer
  • Troubleshoot problems as they arise
  • Develop and maintain relationships with each customer site
  • Provide 24/7/365 support, in partnership with the Sr Service Technician

Other Responsibilities:

  • Research new installations for meter register compatibility
  • Coordinate gathering of equipment data for programming Monitor FRID Tag selection and programming
  • Manage transfer of data (memory stick and cellular) to initiate systems
  • Assist in developing effective back office spreadsheets
  • Survey and monitor customer satisfaction
  • Repair Returned parts
  • Provide quality control and testing of equipment

Education – High School education or Technical School – Service Tech

                      4 year college degree preferred but not required

Language – English for both but Spanish would be helpful for both as well

Certifications – None required

Work Experience – Ten years required

World Kinect is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Required profile

Experience

Level of experience: Expert & Leadership (>10 years)
Industry :
Utilities (Electric, gas & water)
Spoken language(s):
EnglishEnglishSpanish
Check out the description to know which languages are mandatory.

Other Skills

  • Quality Control
  • Troubleshooting (Problem Solving)

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