Program Manager II

With Confluent, organisations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better everyday – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organisation to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day.

One Confluent. One team. One Data Streaming Platform.

Data Connects Us.

About the Role:

The Business Technology & Data (BT&D) team empowers Confluent's growth and scalability by fostering a data-driven, systematic, and efficient organization. Our team, Strategy & Operations, drives BT&D's strategic initiatives and program execution across Business Systems, IT and Data. 
We are seeking a highly organized and driven Program Manager to join our growing team. This role will be responsible for leading and managing cross functional programs, agile operations within our Biz. Tech & Data group. The ideal candidate will have a proven track record of successfully delivering large-scale projects and programs, preferably with a background in IT, Data or Business Systems. The individual will excel at stakeholder management, risk mitigation, and driving results in a fast-paced environment. 

What You Will Do:

• Manage the full lifecycle of assigned programs, including facilitating OKR planning and tracking progress towards achieving objectives.
• Collaborate with key stakeholders across the organization to understand their needs and ensure alignment of program/project priorities and deliverables. Effectively communicate status and risks to stakeholders.
• Proactively identify and mitigate potential risks to project success. Develop contingency plans and escalate issues as needed.
• Manage dependencies across multiple projects and teams to ensure seamless execution and avoid conflicts.
• Work with stakeholders to prioritize and refine requirements to ensure they are clear, concise, and achievable (in collaboration with BT&D Program sponsor).
• Track and report on OKRs. Provide regular status updates to leadership on status, risks and accomplishments.
• Facilitate Agile Scrum/Kanban ceremonies (e.g., sprint planning, daily stand-ups, retrospectives) to ensure effective team collaboration and project execution.
• Maintain and prioritize the team's backlog of work ensuring alignment with overall strategy and roadmap.

What You Will Bring:

• Bachelor’s degree in Computer Science, Information Systems, or a related field
• 5+ years of experience in program management, preferably in IT, Data, or Business Systems
• Proven experience managing complex projects with multiple stakeholders
• Ability to influence and negotiate with stakeholders at all levels.
• Excellent communication, interpersonal, and presentation skills
• Experience with Agile Scrum/Kanban methodologies. (Preferred)
• Experience with project management tools. (e.g., Jira, Asana, Confluence) (Preferred)
• PMP and Certified Scrum Master (CSM). (Preferred)
• Familiarity with technologies - Salesforce (CRM), IT Sys. Engineering (IAM, Cloud, Security, Support), Data Platforms (Airflow, BigQuery, dbt, Confluent), Business Intelligence (Tableau) 

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

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