Job Description:
DevOps Manager
Kahootz are a leading provider of secure collaboration software to a range of clients including in the central government, healthcare and defence domains. The software is cloud based and designed to help teams improve their efficiency through closer collaboration, enabled by a comprehensive toolset include file sharing, discussions forums and dynamic databases.
The software sits at the core of a number of nationally significant, but classified, defence programmes and was instrumental in supporting the rapid reaction to the COVID pandemic in the NHS.
POSITION:
As the DevOps Manager at Kahootz, you will play a critical role in driving the development, deployment, and operational efficiency of our secure cloud-based collaboration platform. You’ll be responsible for the implementation of infrastructure and tooling to ensure high availability, scalability, and resilience for our clients. You’ll work closely with development, security, and product teams to automate workflows, manage CI/CD pipelines, and continuously improve deployment strategies.
This role requires hands-on expertise in cloud platforms, container orchestration, and infrastructure as code (IaC), and demands an eye for optimizing systems that are highly secure and compliant with industry standards.
In addition to your technical responsibilities, you’ll be instrumental in shaping the DevOps culture at Kahootz, fostering a mindset of agility, collaboration, and continuous improvement. You’ll evaluate and implement best practices, mentor future team members, and champion automation initiatives to streamline our deployment processes and improve the efficiency of cross-functional teams. The DevOps Manager role requires a balance of strategic thinking and operational execution, helping Kahootz maintain its reputation as a trusted provider of secure collaboration solutions to sensitive sectors. This position is ideal for a leader with a strong foundation in DevOps principles, a passion for security, and a commitment to driving innovation in cloud-based services.
KEY OBJECTIVES:
Implement and operate the Deployment Architecture of the Kahootz service.
Support the Development Team.
Ownership of the day-to-day security of operational infrastructure.
JOB RESPONSIBILITIES:
Deployment Architecture
Own the deployment process of taking code in repositories to the various targets including:
Development.
Test/QA.
Staging.
Production.
End-of-life older services and provide a migration to replacement services.
Defining and managing maintenance windows. Ensuring patches, anti-virus, software updates and carried out without affecting availability.
Managing physical hosting infrastructure.
Development & Security
Produce migration tooling, scripts, proof of concepts, code samples, security tools, testing tools, lambda tools, etc to help in the operations process.
Owning the day-to-day security and integrity of the services and hosting infrastructure.
Ensuring up to date virus and other vulnerability tools.
Keeping SSL certificates up to date.
Carrying out periodic vulnerability scans.
Working with third party pen testers during periodic pen tests.
Researching threats both new and existing and ensuring the services are adequately protected.
Reporting & Support
Weekly and monthly reporting on key metrics, incidents, issues.
Root cause Analysis and Incident reports after issues.
Build & maintain the monitoring and alerting environment. Dashboards both on PC’s mobile devices and on wall mounted TVs. Key staff alerted on major incidents and warning to prevent an incident occurring in the first place.
Act as third-line support for escalated issues. Manage a basic ticketing system and incident lifecycle.
Support software developers with advice, sample code in areas that interface with the operational environment.
Some out-of-hours ‘on-call’ work may be required.
Some out-of-hours maintenance work may be required.
JOB QUALIFICATIONS & EXPERIENCE:
Experience in software application development.
Expert understanding of application design patterns and technologies.
A solid understanding of key technical developments in your area of expertise and the ability to explain what they mean for our clients.
Previous work experience coupled with an IT based degree and / or MCP qualification would be an advantage.
Knowledge of security standards such as ISO27001.
Experience of dealing with new cloud platforms, new services, tooling, etc. Including prototyping. Infrastructure as code.
Experience of security and hosting infrastructure.
BENEFITS
Life Assurance 4x base salary
Vitality Private Health Insurance
Medical Health Insurance
Cashplan
Personal Travel Insurance
Cycle to Work scheme
Electric/Hybrid Vehicle scheme
Discounted gym membership
My Premier Benefits (discounted high street retailers)
ENHANCED BENEFITS
25 days annual leave
10 days rolling sick plan, including extended illness pay
Pension 5% EE and 4% ER (increases after 3 years to a max of 6%)
MUCH MORE THAN A BENEFIT
Career progression and individual career path support
Internal Learning & Development programmes
Annual awards ceremony and Company event (JABAs)
Employee Assistance Program (EAP) and Mental Health First Aiders to support you
Refer a friend scheme – up to £4,000 for each successful referral
Join communities and collaborate with your colleagues through our internal networking events
OUR DEIB COMMITMENT
Our people define us and, at Jonas, we believe that diversity in all its forms enriches our organisation and drives innovation. We actively seek to create an environment where all employees feel valued, heard, and empowered to contribute their best work. We do not discriminate on the basis of any protected characteristic and are dedicated to providing equal opportunities for all. Come and be part of a team where your unique background and experiences are celebrated!
FLEX WORKS CULTURE
Here at Jonas Software UK & Europe, we see flexibility as a game-changer. We truly believe that working flexibly together helps to increase our innovation, growth and productivity, as well as supports our employees’ wellbeing and helps to provide great places to work.
For most roles, the following types of flexibility are usually possible: working location, number of hours/days worked, different start and finishing times, flexible lunch break arrangements, agreed core hours, flexible hours, an element of working from home, compressed hours.
Many of our employees work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
For this role we are open to discussing the possibility of reduced hours, remote working, flexible start and finish times, or compressed hours.
Business Unit:
Kahootz
Scheduled Weekly Hours:
37.5
Number of Openings Available:
1
Worker Type:
Regular
Career Site:
More About Jonas Software:
Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.
Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.
Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.
IS THIS YOU?
