We are seeking a Business Development Representative to bridge our Marketing and Business Development Sales teams, driving brand awareness, generating quality leads, and contributing to our long-term business growth. In this role, you will identify new business opportunities, initiating and nurturing relationships with potential customers as a representative of Foundever in the US market.
Success in this position requires experience in generating leads from marketing campaigns and targeted cold outreach. Strong call center expertise, including outbound/inbound call handling, back-office experience, and a track record of customer service excellence, is essential. Your communication skills will be key to building and maintaining relationships with decision-makers, guiding them from first contact through to meeting scheduling.
If you’re motivated, results-oriented, and thrive in a collaborative environment, we’d love to meet you.
RESPONSIBILITIES:
- Basic understanding of the BPO industry
- Proactively seek new business opportunities through personalized phone, email, and LinkedIn outreach
- Collaborate across departments, ensuring strategic communication and alignment with other teams (Marketing, Business Development Executives, Account Management)
- Contribute to sales pipeline by scheduling meetings or calls between prospective clients and Foundever Business Development Executives
- Present Foundever’s value proposition to potential clients by utilizing email templates provided by marketing
- Identify client needs and recommend suitable marketing assets and marketing materials that match those needs
- Diligently follow up on Marketing Campaigns, prioritizing effective and timely outreach
- Report to the Business Development Manager on task completion and meeting activity results on a weekly, monthly, or quarterly basis
- Stay update to date on new products, services and industry trends
- Utilize various CRMs and marketing tools to manage, track, and identify lead opportunities
EDUCATION & EXPERIENCE:
- Bachelor's degree / Business acumen / Bachelor's degree in business administration, accounting, Marketing, Business Administration, finance, or similar is a plus
SKILLS REQUIRED:
- Proven work experience in a sales program, inside sales or Business Development roles
- Hands-on experience managing touchpoints through phone calls/emails including Customer Service/Sales roles
- Track record of meeting and exceeding internal goals and KPIs
- Experience with CRM software (e.g. Salesforce)
- Familiarity with MS Excel (analyzing spreadsheets and charts)
- Excellent written, and verbal communication and negotiation skills
Closing Date is on Friday, November 22nd, 2024
